Manager, Service Delivery

[What the role is]Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.[What you will be working on]Support Director and Deputy Director to achieve better outcomes for persons who use social services so...

About the opportunity **Responsibilities**: - Own and implement end-to-end customer lifecycle marketing strategies, from ideation, project planning and execution, to performance management and optimization. - Design and build automated CRM campaign journeys to acquire, groom and retain customers across various direct marketing channels. - Analyze campaign...

**Service Delivery Manager **Job Description & Requirements** Our esteem client is looking for a Service Delivery Manager The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary **Responsibilities**: - **Good in Managing service delivery budgets,...

A Service Delivery Manager is responsible for making sure that services are being seamlessly delivered to the clients. They are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. A service delivery manager plays a vital role in boosting the user experience...

**_Please note that this is a 2-Year Contract. - ** **PURPOSE**: **KEY RESPONSIBILITIES**: **Service Delivery Management -** Oversee and manage the delivery of MPS to clients within the assigned region. Ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Monitor and report on service delivery performance, identifying...

We are seeking a Service Delivery Manager to lead and oversee a system and solution maintenance project starting in December. The role is focused on managing 24/7 maintenance operations (without personal standby requirement), ensuring smooth service delivery, SLA compliance, and effective technical solutioning across a Java and .NET technology stack . The...

We're looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems.Key Responsibilities: Act as...

We are looking for an experienced Service Delivery Manager to oversee and manage the delivery of services to our clients. The Service Delivery Manager will ensure the delivery of high-quality services and meet client expectations within established service level agreements (SLAs). **Key Responsibilities**: - Manage and monitor the delivery of services to...

Key ResponsibilitiesService Delivery & OperationsManage day-to-day IT service delivery in line with agreed SLAs, OLAs, and KPIs.Manage and implement service delivery project management, coordinating internal resources and external resources, fixing reliability issues, and managing conflicts.Oversee incident, problem, and change management processes based on...

Job Title: Service Delivery Manager Location: Singapore **Job Overview** Bottomline Technologies is looking for an enthusiastic Service Delivery Manager to lead a team of SWIFT and Application consultants across Singapore, Malaysia, Indonesia, Thailand and India, coordinating the implementation, upgrade and training of Bottomline solutions. The Service...