
Service Delivery Manager
4 days ago
Job Title: Service Delivery Manager Location: Singapore **Job Overview** Bottomline Technologies is looking for an enthusiastic Service Delivery Manager to lead a team of SWIFT and Application consultants across Singapore, Malaysia, Indonesia, Thailand and India, coordinating the implementation, upgrade and training of Bottomline solutions. The Service Delivery Manager will ensure proper planning and organizing of the work of our consultants and engineers in the APAC region, supervising the client projects, either implemented at customer's premises or on Bottomline SaaS environment. The Service Delivery Manager is ultimately responsible for the revenue forecast and tracking. **Responsibilities**: - Work with a consultant to establish a project plan and budget for a new customer - Conduct a team meeting to assist your colleagues with their impediments - Liaise with Accounting team, for raising invoices related to project milestones and work delivered by consultants - Provide our sales team effort estimates for a quote - Review and approve a commercial proposal - Escalate and discuss project issues with Operations Director and Service Delivery Director - Conduct leadership and mentoring sessions with your team members **Requirements**: - Professional services delivery management or project management, with 6-8 years' experience - Managing and tracking multiple plans on various services across different countries efficiently - People management, with experience developing and managing technical personnel - Interacting in a multinational and multi-cultural environment - Technology and have experience in financial services / banking domain - Working independently without supervision - Communication, both written and oral - Being self-motivated with a positive "can-do" attitude **Technical Skills** - Good general IT skills (exposure to Windows & Linux) - MS Office products (Excel, Word, Outlook, PowerPoint) & Atlassian Suite (Confluence, JIRA) - A passion for all things IT
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Assistant Director, Service Delivery
19 hours ago
Singapore Public Service Division Full time $90,000 - $120,000 per year[What the role is]Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.[What you will be working on]Support Director and Deputy Director to achieve better outcomes for persons who use social services so...
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Manager / Senior Manager, CRM Lifecycle
4 days ago
Singapore Delivery Hero Full timeAbout the opportunity **Responsibilities**: - Own and implement end-to-end customer lifecycle marketing strategies, from ideation, project planning and execution, to performance management and optimization. - Design and build automated CRM campaign journeys to acquire, groom and retain customers across various direct marketing channels. - Analyze campaign...
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Service Delivery Manager
2 days ago
Singapore WIZ TECHNOLOGIES (S) PTE. LTD. Full timeA Service Delivery Manager is responsible for making sure that services are being seamlessly delivered to the clients. They are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. A service delivery manager plays a vital role in boosting the user experience...
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Service Delivery Manager
2 days ago
Singapore FUJIFILM BUSINESS INNOVATION ASIA PACIFIC PTE. LTD. Full time**_Please note that this is a 2-Year Contract. - ** **PURPOSE**: **KEY RESPONSIBILITIES**: **Service Delivery Management -** Oversee and manage the delivery of MPS to clients within the assigned region. Ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Monitor and report on service delivery performance, identifying...
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Service Delivery Manager
6 days ago
Singapore User Full timeWe are seeking a Service Delivery Manager to lead and oversee a system and solution maintenance project starting in December. The role is focused on managing 24/7 maintenance operations (without personal standby requirement), ensuring smooth service delivery, SLA compliance, and effective technical solutioning across a Java and .NET technology stack . The...
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Service Delivery Manager
4 days ago
Singapore NEWTONE CONSULTING PTE. LTD. Remote Work Freelance Full timeWe're looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems.Key Responsibilities: Act as...
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Service Delivery Manager
4 days ago
Singapore NEURONES IT ASIA PTE. LTD. Full timeWe are looking for an experienced Service Delivery Manager to oversee and manage the delivery of services to our clients. The Service Delivery Manager will ensure the delivery of high-quality services and meet client expectations within established service level agreements (SLAs). **Key Responsibilities**: - Manage and monitor the delivery of services to...
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Senior Manager, Fp&a
2 days ago
Singapore Delivery Hero Full timeAbout the opportunity We are looking for a highly motivated **Senior Manager, FP&A (APAC)** to be based in our regional Singapore office! **Responsibilities**: - Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses. - Partner with regional business heads and country managers in...
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Service Delivery Manager
2 weeks ago
Singapore PCCW SOLUTIONS INSYS PTE. LTD. Full timeThe ICT Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of IT services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and...
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Service Delivery Manager
18 hours ago
Singapore DATA CONNECT TECHNOLOGIES PTE. LTD. Full time $120,000 - $240,000 per yearKey ResponsibilitiesService Delivery & OperationsManage day-to-day IT service delivery in line with agreed SLAs, OLAs, and KPIs.Manage and implement service delivery project management, coordinating internal resources and external resources, fixing reliability issues, and managing conflicts.Oversee incident, problem, and change management processes based on...