Prime Account Manager, Apac

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $8,000 - $16,000 Per Month**Date Posted**
- 23 hours agoAdditional Details

**Job ID**
- 118371**Job Views**
- 1Roles & Responsibilities

We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 89 million accounts in more than 100 countries.

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

**Ready to #LiveCrypto? Who you are**:

- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

**What You'll Be Doing (i.e., Job Duties)**
- Serve as the primary account manager for a group of Coinbase’s highest value institutional clients, co-owning the relationship with our Institutional Coverage sales teams from top of funnel through on platform support
- Build and maintain strong relationships with new and existing Coinbase institutional clients, driving successful integrations with the institutional product suite and impact to the overall business
- Provide a best in class experience for our clients through effective stakeholder management, decisive prioritization, and efficient execution across institutional teams
- Understand complex, multi-product client workflows and strategies to ensure that our institutional clients are integrated appropriately and using our product suite optimally
- Distill client feedback to internal teams including Advocacy, Engineering and Product when surfacing bugs, incidents, and product feedback

**What We Look For In You (ie. Job Requirements)**
- Motivated by Coinbase’s mission and creating a seamless, white-glove support experience for our highest value individual and institutional clients
- Experience managing relationships with Institutional investors and working with Engineering and Product teams.
- Minimum of 3 years of relevant experience in an institutional client partner / services / advisory role in financial services or technology industry
- Experience with relationship or account management for institutional clients, liaising with executive leadership, management, and/or senior operations contacts
- In depth knowledge of global financial markets, prime brokerage, margin, lending, derivatives, trading platforms, custody, and/or crypto
- Fantastic communication skills in order to operate across multiple departments, stakeholders, and clients
- Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization
- Travel requirements up to 20% to Coinbase offices and client locations (depending on business need)

**Nice to haves**:

- High level of proficiency in cryptocurrency and Coinbase products
- Advanced degree in business, finance, project management or client experience

Tags

prime

account

manager

apac