Executive /senior Executive

1 day ago

Singapore NE Digital Full time

COMPANY DESCRIPTION

NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life through digital services in the area of daily essentials, health and community care, childcare and education as well as financial services.

**The Team**

We believe that diversity is key to driving an innovative, cohesive, productive and fun workplace Hence, at NE Digital our people join us from all around the world. Be sure to be soaked in an environment with different ethnic groups driving innovation and injecting some creative juice as one

Contributing to a social purpose through technology, our team of passionate and dedicated folks are spread into different social enterprises such as NTUC Fairprice Group, NTUC First Campus, NTUC Health and among others

**Creating technologies that impacts**

DESIGNATION : Executive /Senior Executive - POS Systems Support

RESPONSIBILITIES

We are looking for a passionate “POS Systems Expert” to provide hands-on expertise on end-to-end POS Systems landscape at FairPrice.

**Duties and Responsibilities**
- Mentoring the team and adhering to new procedures, policies and goals.
- Monitor and maintain systems to ensure availability and reliability.
- Working effectively with other teams, implementing strategies to increase profitability,productivity and overall user experience.
- Handling escalated issues from users/customers.
- Assist in vendor management, following up with vendors & clients to ensure the problem is resolved.
- Providing support in the form of procedural documentation.
- Testing and evaluating new technologies.
- Any other tasks assigned by the manager

QUALIFICATIONS
- Bachelor Degree or College Diploma in a relevant field preferred.
- MUST - Experience with retail Point-Of-Sales solutions and latest retail technologies.
- MUST - In-depth knowledge and understanding of the retail sector.
- MUST - Proficiency in Windows/Linux
- Excellent communication skills with a strong customer focus.
- High degree of independence, initiative, responsibility and accountability, problem solving skills, interpersonal skills, attention to details
- Strong sense of personal responsibility and accountability for delivering high quality work.

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