L1 Support Engineer

**Job Roles and Requirements**: - Perform basic system administration tasks such as user management, software installations, and backups - Document technical procedures and solutions for future reference - Escalate complex issues to L2 or L3 support as needed - Collaborate with other teams and departments to resolve cross-functional issues - Provide...

**Job Details**: - Manage the IT Helpdesk hotline and incoming mailbox - Troubleshoot and resolve IT related issues whenever possible - Logs and assigns tickets to respective Engineers - Assist with IT Procurement - Assist with IT Asset Management - Assist with liaising with IT vendors - Be responsible for any other duties being assigned by the...

Responsibilities• Analyse problems, perform troubleshooting, and track problems through resolution• Responsible for monitoring activities, such as security and bandwidth usage• When necessary, escalate problems to the appropriate stakeholders / principals• Ensure generation and management of support tickets according to SLA requirements• Schedule...

Responsibilities - Create an employee competency training program. - Establish and keep up a training library with information on all treatment facilities. - Ad hoc general training should be given to new hires. - Review the core and supplemental On-the-Job Training (OJT) materials for all departments. - Know how the machinery is put to use in the...

Are you seeking the new norm career opportunities? We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. **Who we are** Our...

Company description: Singapore Technologies Engineering LtdJob description: Job Responsibilities:Augment the client's System Management Office reporting to the client's System Managers and collaborating with End Users to provide oversight on the operations and maintenance activities for data network systems.Responsibilities include but not limited to...

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff. **Key Responsibilities**: - Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support. - Install, configure, and maintain desktops, laptops, printers, and...

Responsibilities - Create a program for employee competency training. - Create and maintain a Training Library with information on all treatment facilities. - New employees should receive ad hoc generic training. - Examine all departments' core and supplemental On-the-Job Training (OJT) materials. - Understand the flow of the waste treatment process on...

**Responsibilities** - Sales / Application of field process instruments - Provide technical solutions to customers - Prepare technical and commercial quotation - Project sales management and submission of sales report job requirement - Possess good interpersonal skills and capable of working effectively under own initiative and able to adapt to fast-paced,...

Industry/ Organization Type: IT Manufacturer/ Production - Position Title**:Technical Sales Support Specialist / Regional Solutions Engineer**: - Working Location: Jurong East - Working Hours: Monday to Friday, 8.30 am - 5.30 pm - Salary Package**:Up to $5,000 + AWS + Performance Bonus**: - Duration: Permanent **Key Responsibilities** - Provide pre-sales...