L1 / L2 Security Engineer (Ref 25630)
3 days ago
Responsibilities
• Analyse problems, perform troubleshooting, and track problems through resolution
• Responsible for monitoring activities, such as security and bandwidth usage
• When necessary, escalate problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Schedule and run periodic maintenance for security infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for security operations including firmware patches
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
• Perform Change Request, Service Request as assigned by team lead according to the SLA
• Offsite standby after office hours
• For the L1 Security Engineer role, the job scope is to provide 24 x 7 support for Data Center running on 12 hours shift
Requirements
• Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1-3 years of experience in security administration
• Relevant Certification on IT Security is highly preferable.
• For the L1 Security Engineer role, it will be a 12 hours rotating shift : 8am to 8 pm n 8 pm to 8am
Licence no: 12C6060
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