Customer Administration Officer
2 weeks ago
**Customer Administration Officer - Singapore**
**Salary**: $2000 - $3000 per month
**Responsibilities**:
- Update payment statuses for credit card and PayNow transactions in the system.
- Review and verify financial details in supporting documents for accuracy.
- Correct any discrepancies in financial information and update the status accordingly.
- Advise applicants on how to achieve the required financial grading.
- Provide guidance on submitting forms or documents online.
- Report and escalate any system-related issues for prompt resolution.
- Prepare daily, weekly, and monthly statistics for internal reporting.
**Requirements**:
- GCE ‘O’ level or equivalent qualification.
- Proficiency in Mandarin (due to communication with Chinese-speaking customers and vendors).
- At least 1 year of administrative experience, preferably in accounts or registration.
This is a 1 year contract to start, renewable and convertible to permanent.
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