SAP Pp/mm Specialist

5 days ago


Singapore Experis Full time

This position is responsible for the overall support of **SAP Supply Chain Management modules (PP, MM)** and FCM (FI, CO, HR). You will be responsible for tracking operations of the ERP and managing the support service; identifying key resources and providing the direction they require in order to meet ERP business requirements and user expectations.
**Roles and responsibilities**:

- Proactively manage service business satisfaction
- Manage relationship with business process owners and key users, including internal and external clients, keeping the management informed of progress
- Manage expectations on all service requirements and deliverables
- Manage and communicate a clear vision of the support objectives, and motivate the project team to achieve them; create an environment that enables peak performance by team members
- Analyze risks, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action
- Position service reviews with customers and effectively manages technical leader's deployment
- Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members' work; provide performance input to project team members' functional management
- Identifies opportunities for continuous improvement of the delivered services
- Management activities at the Strategy and Service, Business Process, Software Change and Support Desk level

**Qualifications**:

- Bachelor/Master's degree in Industrial Engineering/Systems Engineering or related disciplines
- At least 9 years of experience in **SAP PP, MM** or 4 years of experience as a **SAP Project Manager** will be beneficial

Joanna Tham Pooi Kwan EA License No.: 02C3423 Personnel Registration No.: R1985398



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