Senior Executive

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

SCALE-Global is a Unit within SCALE that incubates innovative curriculum and delivery structures for our participants, who come from a diverse range of age-groups, countries, and industries. This is a rare opportunity to contribute to the building of a unique set-up that seeks to transform the way higher education is delivered. If you thrive in an environment that values disruptive thinking and innovative problem-solving, and would love to do purposeful work that can impact education and employability, join us in our mission to build great products that shapes aspirations and livelihoods

**About the Role**

To augment our manpower resources in the School, we are looking for a Senior Executive who will support both our classroom programme delivery and online programme delivery.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

**Key Duties and Responsibilities**:

- Support activities relating programme delivery in both classroom and online setting
- Ensure smooth programme delivery by engaging relevant stakeholders with a service-oriented mindset
- Assist Head (Programme Delivery) in managing a team of contingent staff to support the activities of the business unit
- Maintain the operations database and conduct periodic update to refresh the database
- Maintain the teaching facilities and conduct periodic checks to ensure the teaching facilities are ready for programme delivery
- Assist in the preparation of reports and presentations as required for submission to Management, etc.
- Assist in establishment and continuous improvement of work processes and policies.
- Build strong, positive relationships with internal stakeholders such as Business Development, IT & eLearning teams, as well as the various schools and faculties across NUS
- Support institution-building projects that play a critical role in helping SCALE deliver our mission in a sustainable and scalable manner

**Requirements**:
**Academic & Professional Certification**
- A good bachelor’s degree in any discipline from a reputable university
- Strong English proficiency, both written and spoken, is essential
- Tech Savvy and proficient in MS Office, possess basic data analytics skills.

**Experience & Attributes**
- Possess the passion and drive to be part of a mission to transform the way higher education is delivered
- At least two to three years of programme operations (both classroom and online) experience, with proven track record in a fast-paced environment and multiple stakeholder management experience
- Exposure to international executive education or programmes for a pre-university audience. Prior experience in an institute of higher learning would be an added advantage
- Excellent interpersonal and organisational skills, strong team player, sensitive to different cultures and environments
- A strong desire to win, with the ability to work fast and smart independently
- A keen willingness to continually develop personal and professional skills
- Possess a “can-do” attitude, intellectually curious, highly collaborative and comfortable to work in a flat, “all hands-on-deck” environment
- Strong project management ability and a keen eye for details to drive multiple programme delivery and manage stakeholders in diverse settings
- Ability to think on one’s feet, manage and respond to negative situations and problems in a timely and effective way
- Ability to independently source and collate quotations to support programme delivery specifications, from gathering data, to tabulate the data and recommend the appropriate items to Business Development Team
- Exemplary ambassador of NUS and SCALE and its mission and programmes
- Comfortable with ambiguity and a self-starter - we are a fast-growing business; there will always be unchartered territories and pushing o