Director, International Business Operations
1 week ago
**Who We Are**:
We're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.
**Location: Singapore Preferred, Remote Considered**:
**About The Role**:
Crunchyroll is looking for a Director, International Business Operations to lead the company's expansion and operations in the Asia-Pacific region. Reporting to the SVP, International, this seasoned individual will work with various teams, partners, and third parties to design long-term strategies and create initiatives focused on user enablement, subscriber growth, and revenue generation, on top of overseeing the overall business performance of the territory and its markets.
**About The Team**:
Both domestic and ever-expanding international efforts fuel Crunchyroll's growth. The International Business Operations team is responsible for identifying growth and efficiency opportunities for Crunchyroll. The team works closely with internal and external stakeholders to expand the anime fan experience and Crunchyroll's presence around the globe. International Business Operations helps everyone belong by maximizing the value and accessibility of everything Crunchyroll, giving anime and manga fans around the world a place to call home.
**About You**:
- Help design and drive Crunchyroll's APAC capabilities and develop a regional center of excellence.
- Oversee operations in the APAC region, liaising with US-based HQ.
- Act as a thought cross-functional leader driving alignment across internal teams.
- Develop mid and long-range plans to expand Crunchyroll's presence in-region.
- Own go-to-market strategies through execution.
- Over time, build and lead teams to manage operations in APAC markets.
- Evaluate and prioritize proposals from global and local partners, judging cost/benefit, strategic and financial alignment & impact.
- Drive and support key initiatives such as distribution partnerships, media launches, events, and regional strategic deals with telcos, retailers, and payment partners.
- Build business cases, projections, and metrics for new initiatives by market and measure return on investment and effort spent.
- Guide regional agencies, contractors, and future staff in priorities, timing, scope, and performance.
- Develop measurable KPIs in partnership with HQ and report on them regularly, building and managing the APAC regional budget and owning its objectives and key results.
**A Day In The Life Of Our Director of International Business Operations**:
- Affinity with Crunchyroll's values: Courage, Curiosity, Service, and Kaizen.
- 10+ years of work and management experience in a global or international organization in the tech, media, or video game spaces.
- Deep understanding of the APAC business, media, and pop culture landscapes.
- Capable of navigating priorities shifts and ambiguities while working in a fast-paced and ever-changing environment.
- Knows how to translate business vision into strategies and tactics.
- Understands the digital media landscape with experience prospecting, nurturing, and closing complex multifaceted deals and partnerships.
- Strengths across financial modeling, pitch decks, and business and strategy plan development.
- Prior success in managing and working in a distributed team environment with peers and partners in multiple time zones with various cultures and backgrounds.
- Establish relationships with key partners, vendors, and freelancers across the APAC region.
- Experience driving external partners, project managing, and vendor relations.
- Strong problem-solving, decision-making, and relationship-building skills.
- Excellent written, verbal, and interpersonal communication skills.
- Fluency in English and native in one or more Asian languages.
- Willing to travel regionally, internationally, and open to relocation within the APAC region.
- Master's degree in Business Administration preferred.
- Knowledge of the anime industry, subscription business models, and the OTT market are strong pluses.
**Benefits**:
- Full-time, open-ended contract position
- Competitive Salary
- Questions about Crunchyroll's hiring process? Please check out our _**_FAQ_**
**About Crunchyroll**:
Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.
Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Ja
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