Equity / Equities Application Support Specialist
4 days ago
**Executive Summary**
Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.
We are looking to hire an **Equities Application Support Specialist **to support our client in Singapore which is a top **global investment bank **.
**Responsibilities**:
- Responsible for ensuring the smooth running of production Electronic Trading platform regionally
- Providing the highest level of service managing day-to-day support of all the front-office trading systems, including, client connectivity, order management systems, algorithmic trading, Direct Market Access, and High Frequency Trading for co-location flows
- Located on the trading floor you will be required to maintain a high level of decorum to interact closely with regional and global business users, as well as other groups in Technology, to ensure issues are addressed and communicated in a timely manner to meet agreed SLA’s
- Managing and resolving outages as efficiently as possible with a demonstrated ability to maintain communications with all stakeholders until resolution
- Driving operating procedure excellence in incident management, change management and problem management
- Proactively identifying potential production issues across the Electronic Trading stack and determining areas for continuous improvement
**Requirements**:
- 3+ years working experience in a similar role
- Educated to degree level in engineering or science discipline
- Experience working within production support within a financial service organization
- Good system knowledge of Unix/Linux, Messaging Middleware (MQ, EMS, RV), market data, Oracle and networks
- Strong experience with UNIX shell scripts, Perl and Python
- Strong analytical, problem solving and troubleshooting skills.
- Experience with FIX Protocol, troubleshooting experience in direct market access, high frequency trading and algorithmic trading
- Knowledge of Asia cash markets behavior (e.g. TSE, OSE, HKEx, ASX, SGX, KRX, TFX, NSE)
- Proactive, has initiative, diligent, hardworking. Willing to learn
- Team player as well as being able to work independently, ability and experience in leading a team would be an advantage
- Excellent communication skills, verbal and written
- Able to work under pressure in time sensitive trading environment
- Experience with ITRS, Java VM, Windows, Ansible, AMPS, Autosys and Tableau would be an added advantage
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