CRM Account Manager

3 days ago

Singapore Meet Isaac Pte Ltd Full time

COMPANY DESCRIPTION

A.MI represents Ascentis and Meet Isaac. It is a brand name adopted by both companies to represent our deeply-rooted relationship. Ascentis continues to pioneer on CRM, loyalty and rewards technology while Meet Isaac focuses on creative, digital marketing and customer experiences. Armed with more than 50 marketing awards over the past few years, both companies has a proven track-record that’s well validated by marketing leaders in their respective industries. When you combine the efforts of both companies together - you get the power of 2 full service agencies that are ready to help their clients pivot their business to the next level.

Do you have what it takes to be a part of this award winning combination?

DESIGNATION : Meet Isaac - CRM Account Manager / Executive

RESPONSIBILITIES

We’re on a hunt for a CRM Account Executive who takes pride in being attentive to details and is always up for a good challenge. If that sounds like you, look no further
- You're a people's person—put your interpersonal skills to good use as the primary liaison between internal and external stakeholders, growing the client relationship and account.
- Be the gatekeeper and custodian of accounts, ensuring that the strategic direction hits the brief and help clients monitor relationships with their existing customers through CRM systems.
- You're able to make sense out of numbers by tracking marketing metrics and trends.
- Provide timely updates on campaigns and projects, along with post-campaign reporting, insights, and analysis.
- Be a catalyst for growth and drive CRM initiatives through multi-channel marketing campaigns to increase customer loyalty.
- Ensure that the CRM system provides an effective sales funnel
- Creativity is a huge part of the role too—develop and implement marketing techniques that will drive new customers.
- You're agile and able to conduct market research (e.g. competitors) and adopt trends to expand customer base.

QUALIFICATIONS
- Minimum a diploma holder in Marketing, Business, Communications, or related field Proven work experience as a CRM Account Manager or similar role in CRM Marketing or Advertising
- Data driven and detailed-oriented with solid background in data analytics and customer acquisition strategies
- Technical expertise with CRM and analytical systems
- Knowledge of omni-channel marketing methods and best practices An ability to manage
- CRM marketing projects end-to-end
- Possess strong communication and interpersonal skills along with a customer-oriented attitude
- Thrive in dynamic and fast-paced working environments
- You MUST be a team player
- Most importantly, be a go-getter and self-starter. A big part of the role requires initiative on your part to get things going.

OTHER INFORMATION

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