Functional Analyst

We are seeking talented individuals for a Decision Management Solution (DMS) Functional Specialist role within Personal Financial Services Risk Division, Decision Management Solution team.

**The Role
Aligning with the role of PFS Risk division, “Analytics Support & Decision Management Solution” team has been set up to execute the initiatives to

(1) equip PFS Risk team members with the right tools, e.g. analytics tool, data, infrastructure, and

(2) support the enabling of analytics to the users within Group Retail segment.

The Bank implemented the Decision Management Solution (“DMS”), for Singapore and progressive roll-out for regional subsidiaries (Vietnam, Indonesia, Thailand and Malaysia).

In this role, the DMS Functional Specialist will develop the rules configuration & framework, for both the Business As Usual (BAU) quarterly policy changes, scorecard project changes and guide Implementation Projects on DMS solution for both Singapore and the subsidiaries.

Main areas for this role include followings
- **Rules Deployment**: Execution of rules deployment (from analysis of Change Requests, execute changes (configuration), test planning and test execution).
- **Rules Development & Framework**: Manage the design & development of the DMS rules framework and codes, used for both Singapore and regional subsidiaries
- **Manage the ‘DMS change prioritization forum’ **. As the solution is meant to support various types of rules (e.g. business rules, credit / overlay rules, and scorecard rules), there will be multiple stakeholders, with different requirements and urgency.
- Facilitate the prioritization forum (e.g. co-ordinate with the stakeholders and prepare discussion materials).
- Proactively perform analysis on the requests, present findings and recommendation. He/She will also review their analysis and findings for solution/ effective changes implementation.
- **Solution Governor**:This role also acts as a ‘governor’ of the DMS solution - handling administrative aspect (e.g. set up and manage solution governance framework), system custodian functions and enhancements to the solution (e.g. change to the data platform, version upgrade). This requires he/she to work with the vendor and IT.

The DMS team act as a bridge between users (both Group Retail users and PFS Risk team members) and IT team, and be a first line of contact for the DMS users.

The role is based in Singapore and will report to the DMS Team who in turn reports to the Head of Analytical Support (Group PFS Risk).

The DMS team will have regional responsibility - as a main anchor point of the DMS solution for the region (Singapore and across BANKS overseas subsidiaries in Malaysia, Thailand, Indonesia and Vietnam), working closely with the in-country teams, under framework/ governor guidance of this DMS Team lead role.

**Key Responsibilities**
- Provide support to the Head of AS team on the development of DMS team and infrastructure framework within PFS Risk, for the areas related to the DMS
- Lead and manage the DMS prioritization forum to deliberate on the Change Requests, Projects and issues pertaining to the DMS, especially to drive the discussion and issues resolution.
- Responsible for rules deployment (via the DMS) - planning, executing, testing and monitoring
- Identify areas for improvement and provide recommendations to users and/or Head of AS team
- DMS Governor - maintenance of the DMS rules configuration
- Establish governance process, e.g. ensuring entry / exit criteria and maker/checker & code review process are in place and adhered to
- Develop and empower through the team functional specialists to base on the Change Request from users, to interpret and assess actions required and identify potential impacted parties and present findings and recommendations for change implementation.
- Lead team to liaise /coordinate with the Change Request execution task force
- Drive & lead ‘DMS prioritization forum’ (current monthly CR meeting with stakeholders)
- Perform relevant analysis to facilitate the discussion / decision process and review for final proposals
- Co-ordinate with the forum members
- Present to stakeholders and/or senior management on the assigned topics
- Be the main contact point of DMS users for the DMS change requests and other ad-hoc DMS related queries
- Oversee and coordinate changes to the DMS e.g. change of data model, version upgrade, release plan. Owner of DMS Change request inventory and provide regular update /tracking.
- Owner of DMS artefacts (e.g. Rules specification, Code release/version inventory, audit or IT documents, process inventory)
- Be the main contact point of DMS users for the DMS change requests and other ad-hoc DMS related queries
- Rules deployment - manage team for development & deployment release for followings
- Develop and maintain DMS configuration specification
- Translate business requirements to the configuration specifications through close interactions with