Account Manager

2 weeks ago

Downtown Core, Singapore CFB BOTS PTE LTD Full time

We are looking for a self-driven Account Manager to create long-term, trusting relationships with our customers. Your key role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. You will play a vital role in keeping the Company competitive by achieving our customer acquisition and revenue growth targets.

If you are passionate about technology and are motivated by a hunger to solve our clients’ challenges, read on to find out more.

**Key Responsibilities**
- Develop end-to-end sales strategies and initiatives from lead generation, prospecting, closing, follow-up, after sales etc
- Manage sales process, perform planning, analysis, forecasting and reporting of sales activities
- Sustain and reinforce existing rapport with current or past clients with the aim of maintaining a strong, long-lasting customer relationship
- Identify upsell opportunities and play an integral part in generating new sales
- Understand client requirements and objectives and provide feasible solution
- Prepare presentations, proposals, quotations, sales agreement and invoices
- Prepare meetings and send meetings follow-ups
- Negotiate account management contracts and agreements to maximize profit
- Render after-sales support, including coordinating across functional teams to keep pulse of project schedules and progress
- Operate as the lead point of contact for all matters specific to existing customers
- Gather and analyse feedback from customers for improvement in products and services
- Conduct competition monitoring, analysis and reporting
- Identify potential customer partnership and seek to establish clientele base
- Follow-up on marketing leads and secure potential sales opportunities

**You will need**:

- Singaporean with a Degree or Diploma from a reputable institution
- At least 3 years of sales experience in the software and technology industry, with proven ability to drive the sales process from plan to close
- A self-starter who possesses unique blend of entrepreneurial spirit, business and technical savvy, a big-picture vision, a user-centric mind, and the drive to maximize market opportunities
- Demonstrated ability to communicate, present and influence effectively at all levels of the organization
- Excellent written communication skills
- Adeptness to thrive and work independently in a dynamic environment with assigned timelines

**Job Types**: Full-time, Permanent

**Salary**: $4,000.00 - $8,000.00 per month

**Benefits**:

- Flexible schedule
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- Account management: 1 year (preferred)

Work Location: Hybrid remote in Singapore 179433

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