IT Digital Solution Project Manager

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

Align Technology is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align Technology is looking for an IT Digital solution project manager for APAC Region. This exciting role would be part of a culture that is helping to improve lives every day through digital dentistry.

The IT Digital solution project manager should have exceptional skills in Leading projects and solution delivery. It is responsible for its completion on time, within budget and the pre-defined requirements. He/She must be comfortable liaising with cross-functional teams, global and regional, and external partners such as vendors and digital marketing agencies, bringing knowledge and mutual understanding. He/She can think critically and strategically about proposed project features and absorb and process significant amounts of information. They will also be working closely with Technology teams to provide elaboration of user stories, iteration planning, and backlog management for vital digital projects.

**In this role, you will**
- Drive enhancement projects around align systems like consumer and professional websites and new platforms like e-commerce and social media and messaging integrated with Align systems,
- Anticipate and provide creative and practical solutions to address consumer needs, find opportunities for new marketing tactics, technologies, conversion, and improved user experiences, and be able to communicate effectively across channels
- Work with Align’s Marketing, operational, and CRM teams to drive implementation and optimization of relevant digital programs to increase traffic, loyalty, and overall sales, including, but not limited to, social media, mobile platforms, and other targeted mediums
- Develop and maintain a master project plan and roadmap for Align digital and omnichannel activities, organize and provide regular (e.g., weekly/monthly) reports on status with the working team, and key stakeholders are kept informed of the project status
- Develop and maintain the necessary project control documents for aligning teams to ensure committed objectives are met on schedule and a budget (i.e., project scope, relevant market research, business requirements, budget plan, project schedule with detailed tasks and dependencies, project status update and risk assessment)
- Communicate effectively with Technology teams to define and plan product vision, roadmap, and growth opportunities, and be able to assess and prioritize business value with technical feasibility
- Gather market intelligence and competitive benchmarks to share insights with brands and cross-functional teams, functioning as an advisor to management on the impact of current digital strategy
- Provide support on any new digital, e-Commerce, or omnichannel initiatives in the Group to support evolving business needs and opportunities
- Develop RFPs and manage related vendor evaluation and selection process

**In this role, you will need**

**QUALIFICATIONS**
- Proven success in building web and e-Commerce sites and overall web and mobile experiences with social media integration
- Strong understanding of the business process, SDLC, project lifecycle, stage-gate approval process, and technology platforms - knowledge of Agile process and principles a plus
- Strong instinct and passion for using the web, mobile, and similar technologies to create an exceptional customer experience and drive traffic through the sales funnel to generate revenue
- Solid understanding of the regional consumer behaviours, local digital landscape, and current emerging marketing and media technologies and social trends that can drive and support e-Commerce and digital marketing efforts
- Outstanding project management, presentation, and leadership skills are a must
- Prior experience negotiating contracts and related service level agreements with both internal clients and external suppliers
- Autonomous, proactive, and able to effectively make hard decisions
- Willing to travel occasionally

**EDUCATION and/or EXPERIENCE**
- Bachelor's degree in business, marketing, e-commerce, IT, or related field required
- 8+ years of solid experience in leading projects and solution delivery
- 8+ years’ experience in e-Commerce and digital marketing for consumer-facing brands/websites, preferable in the medical device field.
- PMI/Agile certification
- Excellent organizational and ti