Associate Support Representative

1 week ago

Singapore Braze Full time

**WHO WE ARE**

Need more proof? Braze was named a Leader in the Forrester Wave: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune's Best Workplace for Millennials in 2021, and was ranked #20 on Fortune's Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

**WHAT YOU'LL DO**

As an Associate Support Representative, you will be an essential part of our Global Technical Support Team that owns the post-sale technical relationship with our customers.

**WHO YOU ARE**

People say you're a great communicator and top-tier problem solver You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you're there to help. You know how to shape a customer's experience. You look for every opportunity to make things better and you're all about the team. You get a thrill from helping customers and you know that even though the job isn't easy, you're making a difference each and every day. You're naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.

**WHAT YOU HAVE**
- Associate degree from a 2-year college, a certification from a technical boot camp, or similar experience-based proficiency
- 0-1 year experience supporting a technical product, ideally in SaaS or Mobile
- Excellent communication skills and customer-centric attitude
- Experience handling time-sensitive, pressure-intensive customer issues
- Working knowledge of Case Management tools like Salesforce, Zendesk or similar ticketing system
- Talent for synthesizing complex ideas and communicating them in a way others can easily understand
- Bonus:
- Technical domain knowledge of one or more of the following: SaaS, Mobile, APIs.
- Experience in mobile platforms (Android, iOS)
- Experience with HTML, CSS, Ruby, Javascript or other programming language

**WHAT WE OFFER**
- Competitive compensation that includes equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Collaborative, transparent, and fun loving office culture
- If you are located in the EU or UK visit our _privacy policy_ to understand how Braze processes your personal information and how you can exercise your rights._

  • Therapy Support Associate

    2 weeks ago

    Singapore STROKE SUPPORT STATION Full time $40,000 - $60,000 per year

    Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...

  • Therapy Support Associate

    2 weeks ago

    Singapore STROKE SUPPORT STATION Full time

    Roles & Responsibilities Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out...

  • Associate Inside Sales Representative

    2 weeks ago

    Singapore Dell Technologies Inc Full time

    Overview Associate Inside Sales Representative At Dell Technologies, we build the extraordinary. Our Associate Inside Sales Representatives are the specialists who sell innovation to the world. They know their portfolio inside and out and provide technical advice during the sales process. They advise customers on product features, configurations, pricing and...

  • Associate Representative

    6 days ago

    Singapore Wesco Full time $3,500 - $6,000 per year

    DescriptionAs an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to...

  • Associate Inside Sales Representative

    15 hours ago

    Singapore Dell Technologies Full time $60,000 - $120,000 per year

    Associate Inside Sales Representative At Dell Technologies, we build the extraordinary. Our Associate Inside Sales Representatives are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales...

  • Technical Support Representative

    2 weeks ago

    Singapore IDEXX Full time

    Description Join to apply for the Technical Support Representative role at IDEXX . Performing a variety of customer service activities for internal and external customers, providing information, resolving issues, and ensuring customer satisfaction. Responding to customer phone and other communications, addressing questions, issues, problems, and concerns....

  • Associate Representative, Quality

    7 days ago

    Singapore Commercial – Distribution Center Edwards Lifesciences Full time $30,000 - $60,000 per year

    Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Associate...

  • Account Representative

    7 days ago

    Singapore Buckman Full time

    **Account Representative** Associate Company Location : Buckman Laboratories (Asia) Pte Ltd,. Department / Division / Region : Paper Technologies Location of Work : Vietnam Seniority Level : Associate Travel :

  • Customer Support Representative

    2 weeks ago

    Singapore Idexx Full time

    Customer Support Representative page is loaded## Customer Support Representativelocations: Singaporetime type: Full timeposted on: Heute ausgeschriebenjob requisition id: J- JOB SUMMARYPerforming variety of customer service activities for internal and external customers, providing information, resolving issues and ensuring customer satisfaction. Responding...

  • Technical Support Representative

    2 weeks ago

    Singapore IDEXX GmbH Full time

    Technical Support Representative page is loaded## Technical Support Representativelocations: Singaporetime type: Full timeposted on: Posted Todayjob requisition id: J- JOB SUMMARYPerforming variety of customer service activities for internal and external customers, providing information, resolving issues and ensuring customer satisfaction. Responding to...