Offline Retail Manager
4 days ago
Full responsibility for offline P&L including permanent retail stores and events/popup stores
- Plan and optimize offline retail footprint: (a) Track and benchmark historical performance and (b) Present business case of new spaces including P&L forecast, capex requirements, location, space design
- Scout, source and secure permanent and temporary spaces, including negotiation of commercial and legal terms (legal knowledge is a plus)
- Coordinate with internal stakeholders, external service providers and landlords on space design and construction
- Recruit, train and manage retail staff (temporary and permanent)
- Manage store operations and infrastructure including POS system, inventory, and marketing collateral
- Develop relationships with partner brands for co-leasing and/or joint marketing collaborations
- Develop and maintain good landlord-tenant relationships with malls and other retail locations
- Support development of omnichannel offerings including BOPIS (Buy Online, Pickup In Store), returns & exchanges
**Requirements**:
- Degree in Real Estate, Law, Business/Economics or similar (legal knowledge highly desired) is advantageous
- 3-5 years of relevant experience is advantageous
- Fluent in English and Mandarin (To liaise with Chinese's stakeholders)
- Ability to interpret, assess and negotiate lease agreements
- Detail-oriented
- Strong planning & organizational skills
- Strong interpersonal & negotiation skills
- Strong analytical skills and understanding of store economics
**Benefits**
- Annual outpatient benefit (Includes dental and optical benefits)
- Birthday leave
- Annual increment
- Performance bonus
- Free flow snacks and Bubble Tea Friday
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