Creative Marketing

**Location**:34 Whampoa West #01-83, Singapore 330034

**Work Week**:5.5 Days

Are you passionate about marketing, customer engagement, and creativity?

Are you excited about taking ownership of a brand’s voice, both online and in person? If you love creating engaging content and connecting with customers in a retail setting, we want YOU to be part of our dynamic team

At Delcie’s Desserts & Cakes, we are known for our guilt-free, health-conscious desserts. As a Creative Marketing & Customer Experience Executive, you will play a key role in shaping our brand’s presence both online and in-store, providing a seamless experience to our customers and making every interaction memorable.

**What You’ll Do**:
**1. Creative Marketing & Content Creation**:

- Create eye-catching content—graphics, ads, videos, blogs, and testimonials—that reflects our values and resonates with our audience.
- Manage and optimize social media accounts and content to drive engagement and brand visibility.

**2. Customer Experience & Retail Engagement**:

- Lead customer interactions in-store, ensuring every customer has an exceptional experience with personalized service.
- Manage sales over the counter, cashier operations, and inventory management to ensure smooth daily operations.
- Create memorable experiences in-store through promotions, product demonstrations, and engagement initiatives.
- Oversee visual merchandising and ensure our retail space accurately reflects our brand image.
- Help plan and promote seasonal launches, pop-up events, and brand collaborations to drive foot traffic and sales.

**3. Community Engagement & Brand Advocacy**:

- Foster relationships with health, wellness, and lifestyle influencers to extend our reach and increase brand awareness.
- Organize and promote events such as workshops, baking challenges, and community-driven initiatives to strengthen our brand community.
- Work with media and PR teams to secure opportunities for brand visibility in the public space.

**4. Performance & Growth Strategy**:

- Analyze marketing data, customer behavior, and performance metrics to refine strategies and enhance results.
- Assist with the marketing budget and ensure resources are used efficiently to generate the highest ROI.

**What We’re Looking For**:

- Creative and customer-focused: You thrive in creating both digital content and memorable in-store experiences.
- Hands-on experience in marketing: You’re comfortable managing social media accounts, creating content, and driving engagement.
- Retail management experience: You’re excited about working directly with customers and handling sales and inventory in a retail environment.
- Organized and proactive: You can juggle multiple responsibilities, stay on top of deadlines, and keep things running smoothly.
- Passion for food and wellness: You believe in the power of healthy eating and are passionate about sharing that message through creative marketing.
- Team player: You’re collaborative and enjoy working with others to bring ideas to life.

**Why This Role Rocks**:

- Dynamic, multi-faceted role: Be at the intersection of digital marketing and customer service. It’s not just a job; it’s a chance to make an impact both online and in person.
- Room for creativity: You’ll have the freedom to design campaigns, engage with customers, and bring new ideas to life.
- Opportunities to grow: With exposure to both retail operations and marketing, you’ll gain valuable experience in all aspects of brand-building.
- Employee perks: Full insurance packaging + staff discount off all our delicious desserts and enjoy the creative and collaborative atmosphere of a passionate team.