F&b Brand/outlet Manager

2 days ago


Singapore FEI SIONG FOOD MANAGEMENT PTE. LTD. Full time

Fei Siong Group (FSG) is one of the leading Food & Beverage Operator in Singapore today. Mainly located in shopping malls and coffeeshop across Singapore, the Group prides itself on serving authentic traditional quality hawker fares at affordable prices.

**F&B Brand/Outlet Manager (Fast Food)**

For the assigned outlet of International Fast Food brand, you will co-lead the operations team in delivering quality assurance and customer satisfaction. You will be the key person in aligning company objectives by following company’s SOP and training outlet staff to optimize the outlet’s business and financial goals.

**Responsibilities**
- Manage and be accountable for outlets’ operations and related performance/profit
- Develop strategies to better engage and connect with customers
- Streamline work processes to improve productivity
- Manage outlet staff’s schedules
- Ensure that outlets’ premises are in good working condition
- Lead, motivate and train the outlet team to boost staff morale and create a conducive environment for the team
- Forecast resource and work within manpower budgets
- Able to work within deadlines and well-organised
- Provide constant leadership, counselling, advice and feedback to their peers
- To manage outlet staff grievances and conflicts and issue disciplinary action when necessary
- To provide an environment of openness and trust, with constant feedback and performance coaching
- Menu engineering/development of new food items is a plus

**Requirements**:

- Experience in International Fast Food, QSR sub sector is a big plus
- Good communication and interpersonal skills
- Good team player
- Able to work within deadlines and well-organised
- Positive attitude and eager to learn
- Display strong initiative and able to work independently
- Have at least 5 years in F&B industry (preferred)
- Have knowledge as well as passion for cooking food


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