Club Restaurant Manager

1 day ago

Tiong Bahru, Singapore ENRICH BRANDS PTE. LTD. Full time

**Job Title**: Club Restaurant Manager

We are looking for a dynamic and experienced Club Restaurant Manager to oversee the daily operations of our premium Chinese cuisine restaurant and recreation club.

**Work Location**: 5-minute walk from Clarke Quay MRT station

**Employment Type**: Full Time

**Start Date**: March 2025

**Monthly Salary Range**: 4000 - 5000

**Responsibilities**:

- **Operational Management**_
- Oversee daily operations to ensure the restaurant and club run efficiently and smoothly.
- Maintain high standards of cleanliness, hygiene, and safety across all areas.
- Manage inventory and procurement to ensure quality and cost efficiency.
- Implement and monitor standard operating procedures (SOPs) to enhance operational performance.
- **Staff Management**_
- Recruit, train, and manage staff, including servers, chefs, and front-of-house personnel.
- Develop and manage work schedules to ensure adequate staffing during all operating hours.
- Conduct regular performance evaluations, provide feedback, and implement staff development programs.
- Foster a positive and collaborative work environment.
- **Customer Service**_
- Ensure exceptional service quality to meet and exceed customer expectations.
- Address customer complaints and feedback promptly, taking proactive measures to improve satisfaction.
- Build strong relationships with customers, especially VIP members, by understanding and catering to their preferences.
- **Marketing and Sales**_
- Collaborate with the marketing team to develop promotional campaigns and events to attract patrons.
- Drive membership sales and retain existing members through engaging programs and personalized service.
- **Financial Oversight**_
- Monitor and manage budgets to maintain financial health and profitability.
- Analyze financial data and operational reports to identify areas for improvement.
- Work with the management team to set and achieve revenue and expense targets.
- **Menu and Event Planning**_
- Collaborate with the Head Chef to curate menus that align with customer preferences and seasonal trends.
- Organize and manage events such as private dining, corporate functions, and themed promotions.

**Requirements**:

- Minimum 5 years of experience in restaurant or club management.
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Familiarity with inventory control, cost management, and financial analysis.
- Proven ability to deliver exceptional customer service in a high-end dining or club setting.
- Proficiency in English; fluency in Mandarin is an advantage to liaise with Chinese-speaking clients.
- Outgoing personality, proactive attitude, and ability to multitask in a fast-paced environment.

**What We Offer**:

- A supportive and vibrant work environment.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and career advancement.
- High-end working environment with exclusive clientele.

**Job Types**: Full-time, Permanent

Pay: $4,000.00 - $5,000.00 per month

Work Location: In person

Expected Start Date: 03/03/2025

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