Model Evaluation Quality Assurance Analyst

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us?
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

What will I be doing?
Our mission is to build a world where people can safely discover, create and connect. The Evaluation and Investigation team is responsible for evaluating and assessing the quality of AI models under TikTok and other international products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.

As a Quality Assurance Specialist (Model Evaluation), you will inspect the quality of evaluated data on AI models based on policies which you have defined. You will be responsible for the identification, enactment, communication and subsequent training for key policies and driving alignment across relevant cross-functional stakeholders.

**Responsibilities**:

- Quality inspection of evaluated data and daily tasks of specialists.
- Localise the policies, be responsible for policy training, and align the policy updates.
- Conduct calibration meetings with the team in the appeal process: analyse different cases, record and evaluate their performance, offer solutions and suggestions for the current problem to help the team improve the accuracy rate and alignment.
- Work closely with R&D(Research and Development) and PM(Product Manager) in order to provide feedback on data quality.
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
- Other Ad-hoc and relevant projects as assigned.

**Qualifications**:
What should I bring with me?
- Bachelor's degree or above (Major in journalism, literature, mathematics, computers, medicine, law, and economics are preferred)
- Min 3 years of related working experience
- Excellent communication skills in English (both written and spoken)
- Good understanding of quality assurance and data delivery process.
- Strong knowledge about AI or related models, familiar with social media platforms.
- In-depth understanding of local culture and familiarity with the Internet usage habits of local users
- Possess quick-learning skills with the ability to understand existing and new business logic, metrics, and processes quickly
- Demonstrates critical thinking and creative problem-solving skills
- Experience in data analysis is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.