Global Mobility, Immigration Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**
Visa’s Global Mobility team is responsible for uplifting the employee’s experience related to their relocation, assignment or immigration. We partner closely with our stakeholders to deliver a best in class experience.

**What a Global Mobility, Immigration Manager does at Visa**:

- Act as a strategic and trusted thought partner to our People team across Asia Pacific (AP).
- Is accountable for the successful execution of our immigration and work permit strategy and policies in AP
- Develops and implements immigration reporting, establishing consistent practices and managing the day-to-day service delivery
- Support Visa colleagues across multiple client groups
- Leads the AP immigration strategy with a sharp focus on vendor capabilities and stakeholder engagement, while leveraging analytics to support and drive program improvements
- Effectively utilize the immigration service supplier’s Visa-dedicated support person
- Develop and deliver immigration related training sessions to the Talent Acquisition team, People Business Partners, employees, their managers, and other cross-functional stakeholders
- Responsible for regional vendor management and oversight of the Company’s immigration services supplier including contracts, billing, maintaining consistent and high-quality service performance, program reviews, escalations, exception requests, internal control activities, process improvement plans, etc.
- Deliver a customer focused approach.
- Implement local and global initiatives pertaining to AP immigration.
- Carry out operational and Project Management activities.
- Stay abreast of rapidly immigration changes in the region and proactively communicates to stakeholders

**Qualifications**:
**What you will need**:

- 5 years of hands-on Global immigration experience specific to AP, as well as a solid understanding of the overall Mobility space.
- Understanding of immigration regulations across multiple markets.
- Provide timely advice and support to facilitate compliance with AP immigration requirements.
- Ability to work at both operational and strategic levels.
- Proven track record in measuring and improving employee and senior stakeholder experiences.
- Experience in leading Mobility transformation and process improvement projects.
- Ability to translate complex situations into easy solutions for clear stakeholder understanding.
- Strong customer service orientation.
- Excellent interpersonal, verbal and written communication skills.
- Bachelor’s degree.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.