Fulfilment Executive

3 days ago

Singapore MIRACO NUTRIPHARM PTE. LTD. Full time

At Miraco Nutripharm, we are on a mission of advancing health and improving lives.

Our goal
- to relieve 1 billion people in the world of pain and discomfort. If you have or had a loved one suffering from any health problems, join us in making a difference by reducing the suffering others have to endure.

As a Fulfilment Executive, you will be working in a small team to ensure our smooth daily operations. This includes ensuring that our products are correctly packed, stored and delivered at the highest standards in order to achieve accuracy and maximum customer satisfaction.

You will also work closely with the Business Operations team to ensure that our warehouse is well-stocked, equipped and maintained to fulfill daily orders as part of the end-to-end customer journey.

The management team highly values the pursuit of excellence, thus there will be continuous experiments and adjustments made to operational processes in order to achieve maximum efficiency, accuracy, cost savings and customer satisfaction which you will need to adapt to.

Primary Responsibilities:

- Maintain high standards of safety, cleanliness and compliance of warehouse with HSA requirements
- Handle daily operations such as receiving and checking imported shipments, preparing products for sale through repacking and labelling, storing them, picking and delivering orders as well as conducting frequent stock takes, including their accurate documentation and reporting
- Constantly enhance and upskill your core competencies, including contributions to finetuning SOPs and training materials
- Proactively suggest and adapt to new practices after discussion with the management team for the purposes of greater efficiency, accuracy and maximise cost savings
- Act as a backup for team members in case they are unavailable, eg while you may not be the primary driver at this time, if a team member becomes unavailable, you will need to assume this responsibility

**Requirements**:

- Experience in warehouse operations, preferably with a previous role that involved repacking and labelling of products as well as picking and delivering orders
- Possess valid Class 3 driving license with recent experience driving a medium/large van, with 0 demerit points
- Positive attitude with progressive mindset and problem solving skills
- Takes pride in one's work, attentive to details and good communication skills

Preferred:

- Ability to contribute to the development and finetuning of SOPs as well as training manuals

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