IT Support Incident Coordinator

We're driven by a mission to make digital payments accessible to everyone, everywhere. With our innovative payment solutions, we empower businesses of all sizes to access new markets and connect with more customers. Our clients include some of the world's most innovative companies, such as Ant Group, PayPal, and Stripe, who depend on PPRO to accelerate their...

We are looking for Application Support Analyst to support one of our clients in SG. Your scope will be as below: **Scope**: - Be a team member of L2 production support team located across Singapore, Hong Kong and India to ensure 24 - 6 production support for the APAC region. - Independently debug and propose resolution/work-around for complex production...

**Responsibilities**: - Deliver VIP customer experience to the highest standards, aligned to the company values, and - Actively contribute to the smooth running of the IT processes and procedures. - Provide day-to-day support on a variety of technology issues covering problem isolation and resolution of all end user IT related matters - Applications,...

Role : L1 Production Support EngineerLocation : SingaporeFull TimeDescription:Role SummaryThe L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring,triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch jobmonitoring, incident handling, and coordination with L2/L3 teams for...

We are looking for an Application Support Analyst, and your role is as below:You'll support clients across APAC while ensuring platform availability for global users 24/7. The role requires an understanding of both technical infrastructure and client experience.ResponsibilitiesClient-Facing Incident ManagementOwn client-impacting incidents from detection to...

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Cybersecurity & Tech Controls, you will fit into a Global team providing 24/7 Incident Management and Response support, acting as the frontline defense for attacks against the firms' infrastructure. You...

JOB DESCRIPTIONPropel operational success with your expertise in technology support and a commitment to continuous improvement.As a Technology Support III team member in Cybersecurity & Tech Controls, you will fit into a Global team providing 24/7 Incident Management and Response support, acting as the frontline defense for attacks against the firms'...

Singapore Risk Group Functions **Job Reference #** 247495BR **City** Singapore **Job Type** Full Time **Your role** Are you from the World of Cyber? Are you the one to defend the organization against advance threat? Do you have what it takes to coordinate and respond to cyber-attacks? - respond to cyber security incidents covering all phases...

Responsibilities Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages. Perform in-depth analysis of production problems, identifies root causes and recommends solutions to resolve application malfunctions...

Job DescriptionPerform Desktop Support services to usersThis includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.Perform imaging/re-imagingPerform asset inventoriesPerform technical escalation to 3rd party vendor or resolver...