Third Party Index Customer Service Representative

3 days ago

Singapore Bloomberg Full time

You're on the pulse of market movements and live for the details beyond the headlines. You love to build relationships and always look to provide excellent customer service. As a natural problem solver, you thrive on building innovative solutions to complex problems. **We"ll trust you to**: - Understand the various workflows and parameters that affect the index data - Use index data knowledge to provide first-class customer service - Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data - Support Third Party Index Providers who contribute index data to the terminal **You"ll need to have**: - Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience - Excellent written and verbal communication skills in English & Mandarin, demonstrated in a client facing environment - Ability to prioritize tasks and communicate with clients proficiently in a fast-paced environment - Eagerness to learn and collaborate - Solid attention to detail and strong evidence of decision-making and problem solving skills - Prior experience / strong knowledge and understanding of the financial markets a plus - Proficiency in Microsoft Excel - Additional written and verbal communication skills in Japanese would be a plus to cover the Japan market **Does this sound like you?** Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. - Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg.

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