Key Account Manager

He/She is responsible for the sales of PHILIPS branded TV & SOUNDBAR products and commercial partnership for the Singapore Online Channel also known as Key Account. He/She is tasked to optimize value for PHILIPS product and Key Accounts through building strong sales and by achieving customer intimacy whilst driving operational excellence. Building & maintaining online channels & delivering value to end consumers. Overall, the Key Account Manager plays a critical role in driving sales growth, building strong partnerships with key accounts, optimizing online sales channels, and contributing to the overall success of Philips-branded TV and soundbar products in the Singapore market. **Key Responsibilities**: - The primary goal is to set and attain sales targets, focusing on both the value (revenue) and volume (quantity) of products sold, with an aim for continuous growth year-on-year. - This involves meeting key performance indicators related to sales performance (both from the company to distributors/retailers - "sell in", and from distributors/retailers to end customers - "sell out"), managing accounts receivables (ensuring timely payment from customers), maintaining profitability, and optimizing inventory levels. - Involves overseeing access permissions for customers and internal stakeholders on digital platforms used for sales, ensuring proper management and security. - Responsibility for maintaining and updating online product specifications and pricing information on digital sales platforms to ensure accuracy and relevance. - Implementing strategic plans to achieve sales targets, improve distribution channels, increase product visibility, develop product mix, and conduct channel training as necessary. - Regularly reviewing business performance and reporting progress to higher management. - Following and implementing channel strategies and trade policies set by Country Lead, which may include negotiating trading terms and fostering positive relationships with prospects. - Overseeing account management activities and working with the sales manager to expand sales opportunities on a monthly basis. - Collaborating with the marketing team to create sales materials and resources tailored to the target market. - Keeping accurate records of sales information and maintaining customer records, and reporting these to the sales manager in a timely manner. - Generating sales reports by analyzing and summarizing relevant information such as sales by account and sales forecasts. Also responsible for establishing, maintaining, and updating pricing information and databases. **Job Requirement**: - Diploma or Degree in Business or a related field - Minimum of 2-3 years of recent experience in sales and account management, preferably in the consumer electronics industry or related fields. - Understanding of online platforms and relevant skill sets, indicating proficiency in utilizing digital tools and platforms for sales and account management activities. - Excellent Excel skills for reporting and analysis purposes, essential for generating sales reports, analyzing data, and making informed decisions. - Strong communication and presentation skills are necessary for effectively conveying ideas, negotiating deals, and building relationships with both internal and external stakeholders. - Ability to manage relationships at multiple levels, both internally within the organization and externally with customers and partners. - Willingness and ability to work beyond the scope of job responsibilities, demonstrating initiative and adaptability in various situations. - Effective negotiation skills - Excellent team player - Must possess own transport (class III) is preferable