Key Account Officer
6 days ago
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Summary
**Main Responsibilities**:
Support Key Account Manager in implementing regional strategy and cooperate with all departments to ensure optimal customer service and meet the assigned KPIs, to help grow the sales and profitability of assigned Key Accounts
Deliver results/forecast/budget and other required ad-hoc analysis and business reports
Assist with processing tender, price quotes and rate negotiations to assigned Key Accounts
Promotion of group services such as VAS, X- sell activities to assigned Global Accounts
Actively participate in team discussion and contribute suggestion for improvement
Contribute to dispute resolution with pricers and back-offices, perform other related duties as assigned
**Minimum Requirements**:
Diploma or Degree in relevant discipline
At least 1-2 years related field experience (in Shipping, logistics industry)
Interest or affinity with shipping, transport, logistics industry; relevant professional qualification and field experience is an advantage
Excellent in Microsoft Applications (Excel, PowerPoint etc.)
Demonstrates appropriate interpersonal and communication skills in fast-paced environment with good analytical skills
Problem solving mindset and able to adhere to tight schedules
**This role is opened for local employment only
We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.
**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.
(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.
Come along on CMA CGM’s adventure
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