Change Manager
18 hours ago
**Job Overview**
Change managers are responsible for monitoring and supervising changes to business processes and systems, technology, job roles, and structures within the organization and play a crucial role in ensuring that staff members embrace the change. They ensure that change projects are implemented on time and within budget.
**Duties & Responsibilities**
- Preparing change management strategies to reduce expenses, increase revenue, and maximize efficiency.
- Evaluating cost structures and budgetary impact of the proposed changes.
- Consulting with staff members and identifying and managing anticipated resistance.
- Creating communication and training plans to enable smooth implementation of the strategy.
- Assisting with the restructuring of the staff component to optimize the effective implementation of the project.
- Tracking implementation progress and reporting back to management.
- Assessing if changes administered impact over time (success/failure rates)
- Coaching managers and supervisors to improve implementation communication.
- Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
- Preparing extensive documentation to demonstrate new changes, facilitate change, and monitoring practices for the future through new policies, reports and SOPs
- Area of change
- Company & Departmental Policies
- Business Process Flow
- Departmental Function, Activities and Responsibilities Overview
- Information infrastructure
- Standard Operating Procedures
- Performance Management Systems (KPIs)
**Academic Education & Knowledge Requirements**
- Any University Degree.
**Work Experience Requirements**
- Minimum 6 to 7 years of working experience in a managerial, project management or change management role
- A proven track record of implementing change in organizations
**Skills Requirements**
- High level of Initiative & Comprehension
- Problem solving skills and people management skills
- Attention to Detail
- Communication skills, Promptness and efficiency
- Proficiency in using Project management software (Clickup, Jira, Planner etc.)
- Report writing skills in English and required speaking skills in English.
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