Change Management
4 days ago
Responsibilities
Facilitate & drive employee-centric change management
- Reporting into the Program Manager, be the overall responsible for change management
activities for the Program
- Help drive adoption of the system capabilities, embed new ways of working and keep a pulse
on the user community feedback
- Create change plans, develop the processes, coordinate, and drive the execution, including
trainings, surveys, design reviews, pilots, UX tests and clinics
- Uncover opportunities for improving workforce productivity and efficiency based on user
feedback
- Good executive presentation skills, cross-team collaboration and excellent communications
skills are essential
- Provide recommendations for addressing roadblocks to implementing change management
initiatives
Engage and manage relationships with stakeholders
- Establish effective working relationships and clear lines of communication with internal
stakeholders - senior leadership, managers, and employees bank-wide
- Partner with program team and stakeholders for analysing potential change management
opportunities
strategy
**Requirements**:
- Bachelor’s degree with at least 5 years' experience in change management, human-centred
design and culture transformation.
- Previous experience working in a technology company preferred.
- Creative problem-solving and business acumen
- People-oriented with effective stakeholder management, strong facilitation, and
communication skills.
- Entrepreneurial & able to work independently and get things done with mínimal supervision.
- Knowledge in two or more of the following skills competencies
- Change Management (mandatory)
- Design Thinking/ Human-centred Design
- Facilitation & Coaching
- Project Management
- User Experience/ User Interface Design
- Data and Information Visualisation
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