Executive, Client Success
4 days ago
Work closely with our merchants and internal teams to ensure seamless execution of merchant onboarding
- Responsible for maintaining and updating of merchant data and prioritization using Excel, Google Sheets and other software (Trello/FreshDesk)
- Execute daily support operations including responding to inquiries and following up with merchants
- Maintain database including data entry and report generating
- Other ad-hoc duties as assigned
**Requirements**:
- NITEC/Diploma qualification with relevant administrative or support experience
- Able to handle sensitive and confidential matters professionally
- Detail-oriented, organized and able to prioritise tasks accordingly
- Good time management and communication skills
- Customer-service mindset with ability to manage expectations, as well as communicate goals and objectives with merchants and internal teams
**Job Types**: Full-time, Permanent
**Salary**: From $2,900.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Health insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
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