Lease Technical Program Manager

Microsoft Cloud Operations + Innovation (MCO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.

The Lease Technical Program Manager is responsible to ensure all Technical Open Items (TOIs) and Design Implementation Pending (DIP) items are closed by respective parties prior to RFS certification acceptance by key stakeholders.

In addition, this position will be responsible for program managing, coordinating, and ensuring that Integrated Fit-out (IFO) scope is delivered and associated cost savings are tracked and published. The Lease Technical Program Manager is responsible for assessing IFO opportunities for the region at the time of SOQ (Statement of Qualification), partner with Site Acquisition Manager (SAM) and the Integration Fit-out team to incorporate IFO scope in the lease contract.

The Lease Technical Program Manager will also be actively involved in streamlining our technical compliance/statement of qualifications (SOQ) as well as driving process improvements in alignment with our organizations Objectives & Key Results (OKRs).

The role of the Lease Technical Program Manager requires strong interpersonal, communication and organizational skills, ability to self-direct, strong background in data center design, engineering, controls, and operational requirements and an emphasis on project/construction management, and datacenter lease market experience.
- In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day._

**Responsibilities**:
Business Processes:

- Own the successful delivery of your organizations OKRs (Objective and Key Results) related to critical delivery of RFS milestones across your portfolio.
- Develop business processes and OKRs to track and manage the on-time delivery of lease construction projects.
- When the Lease contract has been executed, setting up and managing, reporting forums to assess construction, and commissioning progress, understanding and manage risk and coordinate with stakeholders.
- Conduct Root Cause Analysis (RCA) for lease construction delays and drive deployment of solutions that can be socialized globally across lease projects.

Communication:

- Bridge the gap between DCD construction, lessor, and the lease team. Act as a single point of contact representing the lease team for construction project development and delivery.
- Coordinate meetings and activities on issue resolutions to resolve construction delays.
- Report project progress, risk matrix, delays, root causes and mitigations as required.
- Ensure data accuracy of your project status across cross-organizational reporting.

Accountability:

- On-time delivery of lease construction projects for the region.
- RFS certification compliance tracking and reporting.
- Tracking and closure of Design Implementation Pending (DIP) and Technical Open Items (TOIs) by respective functions.
- Program management of Integrated Fit-out (IFO).
- Driving SOQ & process improvements

**Qualifications**:
Required/Minimum Qualifications
- Bachelor’s degree in construction project management, Architecture, Civil/Electrical/Mechanical Engineering, or related field AND 5+ years related experience.
- Knowledge of the Data Center industry, operators in region and market dynamics is preferred.
- Knowledge of real estate and mission critical environments, such as Data Centers
- Confident, takes ownership, willingness to “do what it takes” to get the job done with proven experience leading complex negotiations/initiatives to successful completion.
- Strong analytical, creative thinking, written, and verbal communications skills.
- Willing to travel in the APAC region as needed (~25%).
- Experience with corporate communications.

Preferred Qualifications
- 5+ years of experience in construction or engineering of data centers/Mission Critical Facilities.
- Verbal and Written Communication Skills in English.

**Background Check Requirements**:
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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