Regulatory Escalations Specialist
1 day ago
Location: Singapore
- Salary: NA
- Job Type:Consulting
Posted about 9 hours ago
- **Sector**: Operations
- **Contact**: Joshua Palsamy
- **Job Ref**: 46599
My client is a Global Social Media Giant and they are looking for an Expert in Social Media Policy, Regulations and Compliance to ensure that the community is safer for all users.
**THIS IS A 1 YEAR CONTRACT POSITION**
**Responsibilities**
- Develop programs to drive policies and measures based on overall user escalations and prevent future issues.
- Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation processes and provide recommendations for process, policy and product improvements.
- Scale the overall user escalations program intelligently to ensure a seamless experience for users who report content on the platform.
- Address various trust and safety policies in line with real time escalations and support with process improvement.
- Deliver projects involving quantitative analysis, industry research, and strategy development.
**Requirements**:
- 7+ years of experience managing large-scale risk, regulatory or trust and safety operations/programs with a technology company.
- Broad understanding of Internet Community Standards
- Experience in internet safety or equivalent environment
- Strong project management and operations skills
- Proficiency in tools such as SQL and Advanced Excel to drive analytics and reporting
- The role will require tight coordination with global cross-functional teams including Public Policy, Legal, Community Operations and others to problem solve and develop solutions.
-
Regulatory Escalations Specialist
7 days ago
Singapore Meta Full timeThe Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the...
-
Regulatory Escalations Specialist
1 week ago
Singapore Meta Full timeEvery day, people come to Meta's family of apps to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta’s Global Operations team exists to help them.Within Global Response Operations, our Community, Regulatory, & Legal Specialized Enforcement Operations team is...
-
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $9,300 - $18,600 Per Month**Date Posted** - 55 minutes agoAdditional Details **Job ID** - 103953**Job Views** - 1Roles & Responsibilities The Risk Management teams respond to real-time crises, proactively identify and evaluate emerging risks, conducts risk-related...
-
Regulatory Compliance Specialist
2 weeks ago
Singapore Trust Bank Full time $80,000 - $120,000 per yearAs a Regulatory Compliance Specialist, you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful innovative products and journeys for our customers. Job Description You will be responsible for supporting the Chief Compliance Officer, in managing Regulatory Compliance (RC) and...
-
Escalations and Expert Center Specialist
7 days ago
Singapore Waters Corporation Full timeOverview: As the Escalation and Expert Center Specialist, you will act as a liaison, provide product/services information and resolve any emerging problems that our customers might face; they embody the Waters corporate identity in appearance, demeanor, values and ethics. Escalation and Expert Centre personnel are **key organizational people** who help our...
-
Regulatory Compliance Specialist
1 day ago
Singapore Trust Bank Full timeTrust is the first of a new breed of banks in Singapore - digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank and be able to work on and solve many...
-
Singapore Wise(formerly Transferwise) Full time**Office**: Singapore **Team**: Product **Salary Range**: SGD 60,000 - SGD 124,800 *depending on experience and interview outcomes We’re looking for a Regulatory Product Compliance Manager/Specialist to work alongside our East Asia Product Team. You will work with the East Asia Product Lead, to support an expanding team of Bankers, Engineers, and...
-
Singapore Match Group Full time $60,000 - $120,000 per yearGlobal Escalation Team: Our Global Escalations team, within the Member Experience org, is dedicated to supporting and protecting our user base. We are looking for a Global Escalations Specialist to help us handle member escalations spanning trust & safety and support policy. Our Global Escalations team investigates safety issues, abuse, bugs & app...
-
Regulatory Affairs Specialist
1 week ago
Singapore Johnson & Johnson Full timeCaring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of...
-
Regulatory Compliance Specialist
1 week ago
Singapore Trust Bank Full time $80,000 - $120,000 per yearTrust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank and be able to work on and solve many...