Senior Executive

1 week ago

Queenstown, Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

2 years exp

**Roles & Responsibilities**

**Senior Executive / Assistant Manager, Service Transformation (Product Development Analyst)**

As part of Group Service Transformation Office, the Senior Executive/Assistant Manager’s key role is to collaborate with key stakeholders to co-create and implement user-centric digital solutions that leverages on OneNUHS App to deliver Incredible Care in NUHS. Reporting to the Assistant Director, Group Service Transformation, you will:
**Responsibilities**:

- Translate the vision of an ideal patient experience into user-centric designs for digital interfaces across service touchpoints
- Create original layouts and graphic designs to make the digital interfaces more seamless for patients
- Present concepts and designs to key stakeholders for review and iteration
- Collaborate with technical business analysts and system specialist teams to deliver digital solutions
- Coordinate and monitor roll-out of digital solutions across multiple touch-points
- Support in ad-hoc/special projects assigned to Group Service Transformation

**Job Requirements**
- Degree in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent
- At least 2 years of work experience, preferably in user experience research
- Agile and innovative mind-set
- Excellent communication skills in presenting ideas and engaging stakeholders
- Proactive, with creative problem-solving skills and strong multi-tasking capabilities
- Up to date on the latest user experience trends, techniques and technologies, preferably with experience in successfully integrating new techniques into solutions
- Passionate to be part of digital transformation in Healthcare
- Exhibit the NUHS core values of Teamwork, Respect, Integrity, Compassion, and Patient Centeredness

The National University Health System (NUHS) plays a key, contributing role in Singapore’s healthcare. Our versatile and experienced team of healthcare professionals has only one aim - to help people get better, and live healthier and longer lives.

We do this by improving medical care, lowering disease recurrence, producing better healthcare professionals, and turning research findings into better medical treatments for diseases that affect Singaporeans. And the reason we’re able to do these things is because we have the best and most dedicated people. Come join us and help shape medicine for our future.

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