Director, Senior Engineer, Technology Service Delivery Group

Solution Design & Architecture Lead solution design for project deliverables, ensuring timely delivery of comprehensive technical specifications Break down complex, ambiguous problems into actionable solutions with clear knowns, unknowns, and resolution paths Design cloud-native architecture that enables multiple future scenarios without over-engineering for uncertainty Understand and articulate scaling and reliability limits across major business-critical systems Map data relationships and dependencies across technology domains and their impact on the platform Technical Delivery & Excellence Work directly with project delivery teams to translate requirements into high-quality technical implementations Write clean, maintainable, well-tested code across the full stack as needed Conduct proof-of-concepts to evaluate new technologies and approaches when needed Ensure comprehensive observability: everything that can be measured is measured Champion engineering best practices including testing, documentation, and code quality standards Mentorship & Knowledge Sharing Mentor junior engineers through code reviews, providing constructive feedback that builds their skills Pair with engineers to elevate software development practices and accelerate knowledge transfer Conduct technical training sessions and workshops on best practices and new technologies Act as a go-to technical resource for less experienced team members Foster a culture of continuous learning and technical excellence within the team Collaboration & Communication Coordinate across technology domains to ensure alignment and integration Create clear, effective technical documentation for diverse audiences Facilitate honest technical debates that strengthen decision-making and team dynamics Evangelize new ideas, tools, and processes through compelling presentations Collaborate with DevOps teams on infrastructure and deployment strategies Continuous Improvement Stay current with emerging software technologies and share knowledge with the team Proactively seek feedback on architecture decisions to refine approaches Bring new ideas and present them in clear, well-reasoned ways Identify technical debt and advocate for its resolution Requirements: Technical Expertise Must demonstrate high proficiency in at least 5 of the following areas: Full Stack Development: 6+ years of hands-on experience with modern web technologies like React/Next.js, Node.js for front-end and/or Java/Spring Boot or similar for back-end technologies Cloud Architecture: Solid experience designing and implementing solutions on Azure (preferred) or AWS/GCP, including microservices and cloud-native patterns Mobile Development: Experience with React Native, Flutter, or native iOS/Android development Testing & Quality: Strong experience with test automation frameworks and strategies across the testing pyramid (unit, integration, end-to-end) DevOps Practices: Good understanding of CI/CD, Infrastructure as Code, containerization (Docker/Kubernetes), and observability Database & Data Systems: Experience with both SQL and NoSQL databases, caching strategies, and event streaming API Design: Strong skills in RESTful API design, GraphQL, and API gateway patterns Professional Qualities Demonstrated ability to learn new domains and technologies quickly (growth mindset) Strong sense of appropriate technical trade-offs in design and implementation Track record of completing projects and finishing what you start Scrappy approach: making the most with available resources Clear, effective communication in both written and verbal formats Comfortable facilitating conference calls and remote collaboration Ability to communicate effectively with technical and non-technical stakeholders Strong mentoring and teaching abilities - able to explain complex concepts clearly Proactive in seeking feedback and continuously improving Comfortable with honest, constructive debate that strengthens outcomes Hands-on mentality: willing to roll up sleeves for both strategic work and day-to-day delivery Preferred Qualifications Previous experience in banking, financial services, or highly regulated industries Exposure to corporate/institutional or wealth management/private banking business domains Experience working in distributed teams across multiple time zones Track record of successfully evangelizing technical change in large organizations Experience mentoring or training junior engineers in previous roles Active participation in tech communities through speaking, writing, or open source contributions