#EG Senior
2 weeks ago
Select how often (in days) to receive an alert: NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. We’re searching for aSenior Service Delivery Manager to be part of our diverse team of talent here at NCS Overview As a Senior Service Delivery Manager you are responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. Ensure that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure as well as to assist the SDD to train and guide junior team members.What will you do? Key Responsibilities Project Delivery Act as a focal point for all support related queries and issues Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer Review with support team to ensure that all support tasks and deliverables meet quality and service levels Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD) Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director ( SDD) Review and approve service request/enhancement effort, schedules and risk plans Review and raise resource requirement Responsible for resource forecasting and planning Review, monitor and report project health status. Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes Business Development Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the
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Senior Project Executive
2 weeks ago
Singapore EG+ WORLDWIDE PTE. LTD. Full time**Role Day-to-day project management for integrated projects allocated to you on one or more accounts, from conceptualisation through to production. Scope projects, manage timelines and budgets. To be responsible for escalating any overruns to line manager. Work in partnership with Brand Management and guide them on project related client management...
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Senior Account Executive
1 week ago
Singapore EG+ WORLDWIDE PTE. LTD. Full timeAs a Senior Account Executive, you will ensure that the work is executed with excellence, meet and/or exceed client’s expectation. Always ensure that campaigns are accomplished on budget and time. You will be someone who is proactive and have agency’s interest at heart, and display positive attitude to team members and clients. **Role** - Manage...
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Singapore HTX (Home Team Science & Technology Agency) Full timeSenior Principal Engineer, Product Design Practice, Enterprise AI Products, EG Join to apply for the Senior Principal Engineer, Product Design Practice, Enterprise AI Products, EG role at HTX (Home Team Science & Technology Agency). What The Role Is The Product Design Practice Lead is a senior‑level role focused on leading and guiding a team of product...
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Senior Copywriter
5 days ago
Singapore EG+ WORLDWIDE PTE. LTD. Full time**Summary** As a Copywriter, you will be responsible for work produced on behalf of our clients, as well as any work created for our company, as the need may arise. You are required to collaborate with other creative staff in order to ideate, produce and implement creative that solves our clients' business problems, briefs or goals. You are also expected to...
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#EG Senior
2 weeks ago
Singapore Singtel Group Full timeOverview As a Senior Service Delivery Manager you are responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. Ensure that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and...
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Senior Hair Stylist
1 week ago
Singapore CAREERS COMPASS CONSULTANTS PTE. LTD. Full timeEstablish relationship with customers by delivering excellent customer service - Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction - Lead and provide guidance to therapists on the service and treatments to customer - Assist the Senior Sales Manager in the overall operation of the...
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Senior IT PMO/delivery Manager
3 days ago
Singapore EXECSEARCH Full timeOur Client has an opportunity for a Senior Manager (or entry level Director, depending on qualification & experience) with a strong IT background and PMO/project management experience to manage a large multi million programme. The role will include managing across different functions, including finance, project planning, procurement, delivery resources...
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Audit Senior
16 hours ago
Singapore UHY LEE TAX SERVICES PTE. LTD. Full timeThe Audit Senior is expected to lead various sizes of audit engagements which include planning, performing, reviewing of audit work performed by less experienced personnel and concluding the engagement. He/She works closely with team members to execute the audit plan and ensures the timely completion of the audit engagement. He/She also works closely with...
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Senior Engineer, Industrial Design
16 hours ago
Singapore CAREER CONNEX PRIVATE LIMITED Full timeIndustry: Industrial / Manufacturing Automation IndustryLocation: Central areaSkills: Industrial Designing, DraftingThis position will join as a Senior Lead focusing on designing and drafting, developing process layouts and mechanical systems in the Energy and Power Industry.Position Responsibilities: Focus on the development in piping, instrumentation and...
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Senior Social Worker
2 weeks ago
Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time**About the job** As a member of the Social Work team, you are expected to maintain a caseload as assigned by senior staff members and provide individual casework, group and family work intervention action plans including behavioural management of clients in care. **Key Responsibilities** - Support the Active Ageing Centre’s (AAC) provision of active...