Business Compliance Service Manager

WHO WE ARE: As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why Join At OCBC, we uphold integrity as one of our core values and place a strong emphasis on having a strong compliance culture. The Business Compliance Service Manager role within the Commercial Banking Business Compliance Team is responsible for reviewing and carrying out surveillance work on Corporate accounts (Commercial Banking) to manage risks pertaining to anti-money laundering, counter-terrorism financing or economic and trade sanctions. During your time with us, you can expect to: Enrich your knowledge on local regulations, bank controls and AML risk within the Emerging Business Be part of an environment that supports your development and recognises your achievements Make connections that will advance your career in the business banking industry Sharpen your interpersonal, analytical and research skills How it works The Business Compliance Service Manager is expected to be highly accurate and meticulous in analysing account transactions. When a transaction or event poses a risk to the bank (reputational or potential breach of law, sanction of regulation), the successful candidate is expected to identify and recommend or take remedial action to mitigate the risk. The candidate is thereafter required to complete reviews within the stipulated timeframe. Are you ready to develop your potential within OCBC's EmB Business Compliance Team? What you do Perform various types of triggering event reviews on customer accounts in a timely and efficient manner Identify, analyze and escalate potential AML risks Generate independent recommendations regarding AML risks Liaise with customers or Relationship Managers to obtain updated client information Identify and escalate any unusual activity or transaction activity inconsistent with client profile and file UTRs where required Work with Group Financial Crime Compliance to provide response to queries from the Authorities. Collaborate with business users and project team members on problem resolution, project initiation, implementation and post implementation support both locally and regionally. Collaborate with business users and project team members on problem resolution, project initiation, implementation and post implementation support Conduct research via available Bank systems, commercial databases and the internet Contribute to developing and ensuring a compliant culture within the business users Who you are Degree holder with Minimum 6 years of relevant experience Good grasp of local regulatory, KYC and AML guidelines and good awareness of bank controls and AML risk Proficiency in MS office applications, World check or Factiva Keen eye for detail and excellent communication and interpersonal skills Excellent command of spoken and written English and/or other languages Ability to articulate thought processes clearly, concisely and effectively Ability to multi-task and work well in high pressure environment to meet deadlines What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.