Desktop Engineer, 2800-3000

2 weeks ago

Central Region, Singapore QUESS SINGAPORE Full time $2,800 - $3,000 per year

Desktop Engineer, $ Multiple locations, START ASAP)

  • Multiple locations (You may choose the locations)
  • Salary up to $3,000 basic
  • START ASAP
  • 1 year contract (Convertible to perm)
  • Attractive benefits and bonus

Responsibilities:

  • Provide desktop support services to end users, ensuring timely and effective resolution of technical issues.
  • Receive, prioritize, document, and resolve help requests, escalating incidents as needed to meet customer satisfaction and SLA requirements.
  • Perform system imaging and re-imaging of end-user devices.
  • Conduct asset inventory management and maintain accurate records.
  • Escalate technical issues to third-party vendors or resolver groups when appropriate.
  • Update and maintain incident records in the ticketing system.
  • Create and update work instructions as required.
  • Develop and document standards and procedures to support consistent service delivery.

Requirements:

  • Minimum of 1 year of experience in desktop supporting
  • Prior experience in Microsoft Windows 10 and Microsoft Office 365
  • Possess at least one (1) of the following certifications or their equivalent:

o   CompTIA A+;

o   CompTIA Security+;

o   CompTIA Network+;

o   Microsoft Certified: Windows Client; and

o   Microsoft Certified: Managing Modern Desktops.

Interested applicants, kindly WhatsApp to and email your updated resume toand we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore ()

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