F&B Manager

2 weeks ago

Joo Koon, Singapore Kopitiam Investment Pte Ltd Full time $60,000 - $80,000 per year

Reporting to the Area Manager, your responsibilities include but are not limited to:

  • Direct and manage the restaurant according to company SOPs and regulatory requirements
  • Mentor and supervise service staff on food handling, service conduct, and compliance to standards
  • Advise on operational needs and service consistency
  • Manage the restaurant according to budget with responsibility in creating and executing plans to sustain profitability
  • Monitor sales and provide monthly sales reports with recommendations for business reviews with management
  • Handle customers' complaints and operational issues
  • Other work scope as required by business needs

Job Requirements:

  • Diploma in Food & Beverage, Supply Chain Management, or a related discipline
  • Minimum 3 years of supervisory experience in a Japanese restaurant setting
  • Strong knowledge of Workplace Safety and Health Act (WSHA), HACCP, and MUIS regulations
  • Hands-on leader with effective problem-solving skills in F&B operations and customer service
  • Excellent stakeholder management and interpersonal skills
  • Demonstrated success in driving sales growth and improving top-line performance
  • Proven ability to build and maintain positive working relationships across teams
  • 6-day work week

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