Assistant Application Engineer #Entry Level Welcome
4 days ago
- Location: Kallang
- Working Day: 5 Days (Mon - Fri), Overtime is required.
- Working Hour: 8.15am - 5.30pm
- Salary : Up to $ 3200 [ Attractive monthly incentives based on performance is provided (Up to $ 800 monthly)]
Job Summary
Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers' applications.
Job Scope
- Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
- Analyze and troubleshoot customer issues via phone / email as well as on-site.
- Conduct product application testing for sales reps and customers.
- Travel to customer's site for on-site support including setup, adjustment / fine-tuning the system.
- Conduct post sales application training to customers.
- Create and update manuals for post sales application training for customers.
- May assist sales reps with on-site presentations to customers, as needed
- Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
- Understand and observe company / department policies and procedures
- Other duties or projects, as assigned
Requirement
- Minimum Diploma Holder in an engineering discipline (i.e Computer / Electrical Engineer)
- Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
- Familiar with Logic control, Microsoft Excel skills.
- Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
- Familiar with HMI programming
Good to have
- Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper / Servo Motor
- Knowledge of Database Language (SQL / MySQL)
- Knowledge of C# / Java / Python
WhatsApp: (Shermaine)
Siah Sze Ming Reg No: R
The Supreme HR Advisory Pte Ltd EA No: 14C7279
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