Associate Cyber Security Operations Engineer

2 days ago


Kallang, Singapore Ensign InfoSecurity (Singapore) Pte. Ltd. Full time $60,000 - $120,000 per year

Responsibilities

  • Provide day-to-day operational support and maintenance of the Cyber Security service in a 24/7 staffed Operations
  • Ensure all incident escalation are properly tracked, escalated and with proper closure
  • Implement configuration changes and process requests from clients
  • Manage and maintain the security policies for the service
  • Manage device tuning and patching
  • Assist in troubleshooting if required
  • Monitor the infrastructure's health and service's availability
  • Resolve the incident tickets within the Service Level Agreement (SLA)
  • Work closely with the team lead/manager to ensure tasks are executed
  • Maintain existing operational documentation to ensure that any newest changes are captured

Qualifications

  • 1 year experience in Cyber Security solutions such as Zscaler/ Crowdstrike
  • Diploma/Degree in Information Technology or related discipline
  • Basic knowledge in Information Technology (e.g., Operating Systems, Network)
  • Knowledge in Cyber Security (e.g., Firewall, Device control, Anti-virus, etc.) is preferred
  • Ability to communicate effectively in writing or verbally
  • Meticulous self-starter with a positive attitude
  • Entry level candidates with passion for cyber security are welcome

Other Working Conditions

  • On Job Training (OJT) will be provided
  • Able to perform 12-hour shift duties
  • Working hours: AM- 8:00am to 8:00pm / PM- 8:00pm to 8:00am


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