Manager, Business Analytics

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What You Will Do

• Work closely with After Market Operations (AMO) APAC Sites, Digital Technology and other support functions to support AMO's long term digital information growth plans.

• Lead the deployment of connected equipment into the AMO APAC shops.

• Ensure system integration and value realization of digital connectivity is considered in all technology projects.

• Partner with global Pratt & Whitney (PW) teams globally to ensure continued alignment to standards and other group evolution.

• Lead digital enhancement initiatives that support operations performance & growth while maintaining due diligence and compliance.

• Identify and lead enhancements that increase internal & external customer experience.

Special Project Execution

• Serve as Product Owner for AMO APAC OACIS (Operations Analytics & Central Information System) implementation and expansion.

• Own and lead the deployment and migration of AMO APAC RTLS (Realtime Location Tracking System) deployment and migration.

• Act as Machine Connectivity Lead for AMO APAC.

Project Management

• Serve as the primary point of contact for APAC leadership regarding shop machine and I4.0 (Industry 4.0) connectivity activities.

• Provide updates to leadership on key aspects of local AMO Digital Transformation initiatives.

• Partner with key business leaders to understand specific project requirements.

• Regional point of contact for emerging site requests across the Digital Transformation Spectrum.

• Escalate issues to Digital Transformation Leads.

• Support site deployment of digital transformation projects and initiatives.

• Understand key application usage for the business and serve as liaison to subject matter experts.

• Collaborate with other P&W disciplines to ensure coordinated project delivery to meet business priorities.

• Facilitate After Action Reviews to incorporate lessons learnt.

Documentation Management

• Develop and maintain standard work and documentation for local AMO DTX processes and procedures for deployment and utilization.

• Monitor utilization patterns and provide direction on best practices.

• Create and maintain system, configuration, user documentation to ensure knowledge transfer & communication.

Site Adoption of Integration Machine and Asset Connectivity Technologies, including:

• RTLS/Asset Tracking

• Kepware / Ignition

• DNC – Machine Program Control

• Internet of Things (IOT)

• Factory Network Segmentation

• AGV/AMR – Autonomous Guided Vehicles

• Andon

Qualifications You Must Have

• Bachelor's degree in Engineering, Business, Science, Technology or a related technical discipline.

• At least 8 years of relevant experience in Operations, Aftermarket, Aerospace or Commercial Aviation.

• Business Analyst certification or equivalent experience in manufacturing, maintenance, or repair industries.

• Proven experience in project management for digital, technical, and/or technology-focused initiatives.

• Solid understanding of IT network routing, protocols and firewall concepts.

• Outstanding cross-functional leadership skills

• Excellent communication and presentation skills.

• Ability to drive high-level goals while executing detailed operational improvement

• Self-starter with strong problem-solving skills and a demonstrated ability for creative and critical thinking.

• Proven ability to filter and distill relevant information from complex datasets.

• Ability to mediate discussions between stakeholders with varying priorities.

• Demonstrate strategic thinking, business judgment, innovation, and team building skills.

• Ability to speak comfortably about results to all levels of leadership

Qualifications We Prefer

• Industry 4.0, IOT and Machine connectivity experience

• Familiarity with aerospace industry repair processes (engine and/or component).

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What We Offer

• Career and skills development opportunities.

• Employee scholarship program for further education.

• Comprehensive health, medical and dental benefits.

• On-the-job training and in-house/external certifications.

• Competitive renumeration package.

• Allowance and overtime benefits where appliable.

• Company transport provided.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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