
Bakery Customer Service Assistant
2 days ago
Job Overview:
Dona Manis Cake Shop is seeking a hardworking and reliable Bakery Customer Service Assistant to support the smooth running of our bakery operations. As part of the front-of-house team, you will assisting in tending to customers, taking their orders, and getting their pastries ready-to-go
We're looking for a friendly and efficient team player to join us in Katong. If you have a warm, helpful attitude, enjoy fast-paced work, and can handle multiple tasks with ease, we'd love to hear from you
Here's what we're looking for:
Skills Needed:
Sweet and courteous customer service skills
- Comfortable using the POS system
- Good with basic math
- Good command of English, ability is to speak a second language is a plus.
- Organized: able to record daily inventory, report sales, answer phone calls, and take orders
- WSQ Level 1 Food Safety Handling Certificate required.
Duties include
- Greet and welcome customers
- Take customer orders (and communicate orders to the kitchen if necessary).
- Pack customer orders.
- Answer customers questions.
- Key in orders in POS system.
- Collect payment from customers and perform other cashiering duties when necessary.
- Check inventory (e.g. ensure sufficient stock of items) and raise inventory orders when needed.
- Keep service areas and shop floor clean and organized.
- Support back of house when required.
- Any other duties as required.
Working Days and Hours
- Full-time (5 days a week)
- Part-time (3-4 days a week)
- At least one weekend day required
- Work day starts at 8am
Working Location
Katong / Jewel
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