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Analyst, Trade Operations Specialist, Institutional Banking Group Operations
2 weeks ago
Analyst, Trade Operations Specialist, Institutional Banking Group Operations (IBGO), Group COO - (WD76267)
Business Function
Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Process daily Trade Operations transactions of SG and AU in accordance to the agreed service standards.
- Liaise and follow up with Business Units or customers for instructions that are required to complete the transaction.
- Liaise with internal and external counterparty for queries relating to the transaction.
- Perform day end reconciliation of transactions.
- Adhere to risks and control guidelines/policies.
- Assist in projects to improve work processes.
- Perform ad-hoc tasks/duties assigned by Supervising Manager.
Requirements
- Minimum 2-3 years of experience in banking operations especially in Trade Services.
- Functional knowledge/experience in back office support is required.
- Able to Multi-Task, Self-Motivated with good interpersonal skill.
- Able to take on new tasks as required by the business and by the management.
- Meticulous, alert & have an eye for figures & details.
Knowledge of MS Office applications especially MS Word and MS Excel.
Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.
- Ability to work on SG public holidays when the need arises.
- Ability to work with a sense of urgency to meet various currency cutoff times and customer's specific SLA with zero error rate.
- Speed & Accuracy — Role requires prompt processing of transactions whilst maintaining vigilance & accuracy over the manual repairs and inputs.
- Comfort with variable workload that is dependent on customer payment volumes, not a fixed output per day.
- Teamwork, Dependability, Strong risk & controls mindset and meticulous.
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements
