Key Account Manager

2 weeks ago

Singapore WEICHAI SINGAPORE PTE. LTD. Full time $80,000 - $120,000 per year

Overview:

The Key Account Manager is responsible for developing and managing strategic customer relationships to achieve business growth and long-term partnership objectives. This role focuses on key client acquisition, relationship management, early project engagement, and contract execution, ensuring customer satisfaction and business profitability.

Key Responsibilities:

An experienced sales professional who is proactive, analytical, and results-oriented — capable of understanding complex customer needs, translating them into actionable sales strategies, and coordinating cross-functional teams to deliver optimal solutions. He / she must demonstrate commercial acumen, professionalism, and resilience in handling high-value clients and long sales cycles.

  1. Key Account Development:

  2. Identify, acquire, and manage key accounts to expand business opportunities and strengthen market presence.

  3. Develop customized sales strategies and account plans tailored to major clients.

  4. Customer Relationship Management:

  5. Build and maintain strong, long-term client relationships through continuous engagement and trust-building.

  6. Serve as the primary point of contact for key clients, ensuring smooth communication and issue resolution.

  7. Early Project Involvement (Upstream Influence):

  8. Engage with customers early in the product or project development phase to influence design, specifications, and decision-making.

  9. Coordinate with internal technical and product teams to align solutions with customer needs.

  10. Business Negotiation and Quotation Management:

  11. Lead commercial discussions, negotiate pricing, and ensure competitive yet profitable quotations.

  12. Collaborate with internal teams to prepare proposals, costings, and sales documentation.

  13. Contract Management:

  14. Oversee the preparation, review, and execution of sales contracts in compliance with company policies.

  15. Monitor contract performance and ensure fulfilment of obligations.

  16. Cross-Functional Collaboration:

  17. Work closely with the Sales, Marketing, and Technical teams to deliver comprehensive customer solutions.

  18. Provide feedback and market insights to support product strategy and business planning.

Requirements:

  • Bachelor's degree or above in Business, Marketing, or related field.
  • Minimum 5–8 years of experience in key account management or B2B sales, preferably with exposure to large or strategic clients within the Data Centre or related technology industries.
  • Proven track record in client acquisition, contract negotiation, and long-term relationship management.
  • Strong business acumen and strategic thinking.
  • Excellent communication, presentation, and negotiation skills.
  • Fluent in English and Mandarin.
  • Willing to travel as required.

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