Director of Digital Marketplace Solutions

1 week ago

Singapore Zen Full time $120,000 - $240,000 per year

About ZEN.COM

ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.

About the Role

Marketplaces are the backbone of digital commerce, from gaming and resale to content platforms. Yet they face immense pressure: fragmented onboarding, high fraud exposure, slow settlements, and heavy compliance requirements. This role is about transforming those pain points into ZEN's competitive advantage.

As Director, you will build and own a global business line dedicated to digital marketplaces. You will not be selling single payment products; you will be constructing ecosystem-level solutions that integrate payments, multi-currency accounts, payouts, and compliance into scalable flows.

Responsibilities

  • Lead strategy and execution for ZEN's marketplace vertical.

  • Build solutions for instant settlement, develop adaptable cooperation models, and frictionless global Buyer/Seller onboarding.

  • Partner with top global marketplaces at board and executive levels.

  • Create frameworks that reduce fraud and simplify compliance at scale.

  • Build and lead a vertical team with full P&L accountability.

  • Position ZEN as a trusted infrastructure partner for high-volume global marketplaces.

Requirements

  • 10+ years in marketplace, payments, or platform leadership.

  • Deep knowledge of onboarding, fraud, payments, and cross-border settlement.

  • Established global network with marketplace operators and regulators.

  • Track record of scaling complex, multi-market solutions.

  • Strong ability to engage both C-suite leaders and technical experts.

Expected Impact After 12–24 Months

  • Multiple tier-one marketplaces integrated with ZEN's infrastructure.

  • Significant reduction in fraud and compliance cost for clients.

  • A pipeline of new partnerships with digital marketplaces worldwide.

  • Vertical delivering strong P&L contribution with global reach.

Why This Role, Why Now

Global marketplaces are projected to handle trillions in transactions by the end of the decade. This is a rare opportunity to architect the infrastructure that powers their growth—and position ZEN at the center of the world's largest commerce flows.

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