Sales Admin

2 weeks ago

West Region, Singapore Yuxiang Supplychain (Singapore) Pte Ltd Full time $30,000 - $60,000 per year

Role Overview

The Sales Assistant supports the daily sales operations by assisting the sales team with customer enquiries, order processing, coordination with internal departments, and ensuring a smooth end-to-end sales process. This role plays an important part in delivering excellent customer service and ensuring timely fulfilment of orders.

Key Responsibilities

Handle customer enquiries via phone, email, or WhatsApp and provide accurate product information.

  • Assist in preparing quotations, sales orders, delivery orders, and invoices.
  • Coordinate with warehouse and logistics teams to ensure timely delivery of materials.
  • Update and maintain customer records in the system (e.g., ERP or other platforms).
  • Follow up with customers on order status, delivery schedules, and payments.
  • Support the sales team with documentation, reports, and administrative duties.
  • Work with the Purchasing Department when inventory items are low.
  • Assist in resolving customer issues or complaints promptly.
  • Prepare weekly and monthly sales reports for management.
  • Ensure compliance with internal procedures and company policies.

Requirements

  • GCE O-Level or above.
  • Preferably 1–2 years of experience in sales support or customer service (building materials/steel/rebar industry is an advantage).
  • Must possess strong customer service skills and be bilingual to effectively communicate with and support Chinese-speaking customers.
  • Proficient in Microsoft Office; experience with ERP systems is a plus.
  • Able to work in a fast-paced environment with strong attention to detail.
  • Team player with a positive working attitude.

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