Banking Loan Telesales

5 days ago

East Region, Singapore PERSOL Full time $40,000 - $60,000 per year

6 Months contract (Subject to renewable)

Basic + Commissions

Location: Changi

Working Hours: 09:00 – 18:00 (inclusive of 1-hour lunch break)

Key Accountabilities


• To meet all set productivity targets required by the business including call productivity targets


• To meet all set sales targets of required accounts / volume by the Distribution channel


• To maintain a good understanding of both customers and business needs by following up on customer request, feedback and establishing good working relationship with team members


• To ensure prompt follow up with customers when required by call of duty

Responsibilities

1.   Customer Service Management


• Ensure standard of service delivery is met, ensure all information provided to customer are clear and concise.


• Ensure customer knows exact product features / benefits before he applies for the product.

2.   Control and Compliance Management


• Ensure adherence of all established rules of engagement before, during and after sales duties.


• Achieve all internal and external regulatory requirements necessary to obtain an acceptable rating as defined by the Bank.


• No customer information is allowed to be shared / revealed to any third party at all times.

Kindly note that only shortlisted candidates will be contacted.

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PERSOLKELLY Singapore Pte Ltd
• RCB No E EA License No. 01C4394
• EA Registration No. R Ling Kai Jin)

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