Boutique Service Crew Supervisor

23 hours ago


East Coast Road Singapore Singapore Birds of Paradise Full time $30,000 - $50,000 per year

Responsibilities

  • Make every Birds of Paradise Gelato Boutique a great place to visit by taking ownership of your duties in your assigned boutique, ensuring operations are running smoothly every day; and by delivering a best-in-class service that takes care of every customers' experience through every touchpoint 
  • Ensure compliance with company standards, standard operating procedures, and governing regulations

Duties

  • Supervise boutique operations together with fellow Supervisor from opening to closing according to company standards & standard operating procedures
  • Create a nurturing environment through positive language, feedback and teamwork
  • Train new service crew in the learning of technical skills and knowledge and inspire them to deliver their best
  • Perform administrative work to ensure boutique is well-run.
  • Maintain boutique environment in tip-top condition according to company SOP
  • Observe, improve & implement better ways of getting things done
  • Assist or lead at ad hoc off-site events (e.g. weddings, live-scoop events)
  • Undertake ad-hoc duties as reasonably assigned from time to time

We are looking for someone with

· a heart of service

· strong work ethic (reliable, committed, go-the-extra-mile)

· high level of integrity and professionalism

· warm & positive communicative skills

· an ambassador who believes in & embodies our brand vision, mission & values

Requirements

· Diploma or higher

· Proficient with Microsoft Office (excel, word) & Google Suites (google sheet, doc)

· h to 10.5h work day (5-day work week, including weekends & Public Holidays)

Boutique locations

· Katong / Jewel Changi Airport / Beach Road / Craig Road / Holland Village / VivoCity / Mandai Wildlife West

· Deployment will be discussed at interview



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