Service Crew
24 hours ago
Full-Time / 3-Months Contract / Part-Time options available. Please indicate accordingly when submitting your application.
The Service Crew is a customer-facing role at Birds of Paradise Gelato Boutique that works closely with the Boutique Supervisor in delivering delightful experiences to every customer, according to company's standards.
RESPONSIBILITIES
- Punctual boutique opening; quick & complete closing
- Scooping of ice cream
- Greeting and engaging with customers with warmth and tact
- Cashiering
- Preparation of complementary products
- General cleaning & washing
- Maintaining high level of hygiene practices
- Creating a nurturing environment through positive language, feedback and teamwork
- Guide new service crew in the learning of technical skills and knowledge and inspire them to deliver their best
- Troubleshoot any issues that may arise with relevant technical knowledge and skills
- Assist or lead at ad hoc off-site events (e.g. weddings, live-scoop events
- Undertake ad-hoc duties as reasonably assigned from time to time
WE ARE LOOKING FOR SOMEONE WITH / WHO IS
- customer-centric attitude
- strong communication skills
- team player
- professionalism and integrity
- problem-solving skills
- adaptability and multi-tasking
- self-awareness
- an ambassador who believes in & embodies our brand vision, mission & values
REQUIREMENTS & QUALIFICATIONS
- Diploma or higher
- Proficient with Microsoft Office (excel, word) & Google Suites (google sheet, doc)
- Some relevant working experience preferred
- Full-Time shift work (9h work day, 5-day work week, including weekends & Public Holidays)
- Short-Term Contract and Part-Time options available (see below)
PART-TIME OPTION
- 6h work day, 4-day or 5-day work week
SHORT-TERM CONTRACT OPTION
- 9h work day, 5-day work week, 3- or 4-month contract option
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