BOUTIQUE SERVICE CREW

2 days ago


Singapore AESOPICA PTE. LTD. Full time

Roles & Responsibilities The Boutique Service Crew at Birds of Paradise Gelato Boutique plays a key customer-facing role in delivering a delightful experience from the moment customers approach the boutique to the moment they leave. This role combines hands-on operational duties and customer service, reflecting the brand's commitment to quality, excellence and care. RESPONSIBILITIES CUSTOMER SERVICE EXCELLENCE Greet customers warmly and deliver excellent service across all touchpoints (walk-in, text, phone calls) with a positive and service-oriented attitude Introduce products and assist customers with tastings and recommendations Handle customers’ questions, complaints and feedback with professionalism, respect and empathy PRODUCT QUALITY Carefully prepare and serve gelato & complementary products (including for deliveries, events) Safeguard gelato quality and ensure proper handling BOUTIQUE OPERATIONS & MAINTENANCE Perform opening, closing and throughout-the-day procedures according to company's standards Perform cleaning and boutique maintenance to ensure boutique is in tip-top condition Ensure proper and accurate receiving and delivery of goods at boutique Assist in restocking supplies and managing inventory CASHIERING Operate the point-of-sale (POS) system and handle transactions and payments accurately FOOD HYGIENE SAFETY Ensure hygiene and food safety standards are followed at all times TEAM COLLABORATION Work closely with fellow service crew members to ensure smooth operations Participate in pre-shift briefings and boutique meetings Assist at ad-hoc off-site events (e.g. weddings, live scoop etc.) Undertake ad-hoc duties as reasonably assigned from time to time WE ARE LOOKING FOR SOMEONE WITH / WHO IS a heart of service strong work ethic (reliable, committed, go-the-extra-mile) high level of integrity and professionalism warm & positive communicative skills an ambassador who believes in & embodies our brand vision, mission & values REQUIREMENTS & QUALIFICATIONS Diploma or higher Basic Food Hygiene certificate Proficient with Microsoft Office (excel, word) & Google Suites (google sheet, doc) No prior working experience needed Shift work (5-day work week, including weekends & Public Holidays) Tell employers what skills you have WeddingsTeam CollaborationMicrosoft OfficeVisual MerchandisingFood SafetyCustomer ExperienceHousekeepingCustomerfacingInterpersonal SkillsInventoryevent management supportSanitationInventory ManagementGood Communication SkillsPackagingFood hygieneFood & BeverageCashieringCustomer Servicehanding customer complaints



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